Glenn Johnson
Schaumburg,IL
Summary
Experienced and highly skilled professional seeking a position to utilize extensive management skills, expertise in quality assurance, program development, and training. Goal-oriented, self-motivated, and driven to achieve results. Passionate about success. Authorized to work in the US for any employer.
Overview
34
34
years of professional experience
Work History
Manager of Linehaul Operations
Roadrunner Freight
04.2018 - Current
- As a dedicated and results-oriented Manager of Linehaul Operations, I have consistently driven operational excellence by optimizing transportation planning, reducing costs, and improving on time service
- With a strong focus on strategic planning, team leadership, and process improvement, I have successfully led high-performing teams to achieve performance objectives and exceed customer expectations
- Implementing outbound optimization strategies to enhance efficiency and reduce costs
- Leading and developing a team of Linehaul Coordinators, fostering a culture of safety and performance excellence
- Collaborating with cross-functional teams to align transportation operations with overall business goals
- Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
- Ensuring compliance with all regulatory requirements and company policies.
Dispatch and Dock Supervisor
Midwest Motor Express
09.2017 - 04.2018
- Implemented loading dock process and productivity improvements.
- Supervised daily dock and dispatch operations to ensure smooth and efficient workflows.
- Coordinated scheduling and dispatching of shipments to meet delivery deadlines.
- Monitored and managed dock activities for safe and efficient loading and unloading of goods.
- Collaborated with logistics and transportation teams to address and resolve operational issues.
- Analyzed operational data to identify areas for improvement and implement process enhancements.
Rural Mail Carrier
United States Post Office, Mail Carrier RCA
01.2017 - 09.2017
- Delivered mail and packages to residential and business addresses in rural areas, ensuring all deliveries were completed accurately and on schedule.
- Sorted and organized mail based on route assignments to ensure efficient delivery.
- Operated a postal vehicle safely while adhering to traffic laws and postal regulations.
- Maintained accurate records of deliveries and undeliverable items, ensuring proper handling and returns when necessary.
- Ensured compliance with USPS safety procedures and practices to minimize accidents and maintain a safe working environment.
Uber Partner
Self Employed
07.2016 - 01.2017
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Maintained a high driver rating through excellent communication and navigational skills.
Dispatcher
D/C Transportation
06.2014 - 07.2016
- Secured outbound and inbound trucking needs for our customers across the United States
- I worked with hundreds of trucking companies to secure the proper trucks needed including Vans, Flatbeds, Step Decks, RGN, Double Drops, Conestoga's and other specialized heavy equipment
- Once I secured the truck, I dispatched it in our system and tracked it from pick-up to delivery.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
Shipping and Logistics Manager
International Paper
05.2013 - 06.2014
- Implement and maintain inventory control and practices
- Manage and direct all dock personnel, including scheduling appropriate staff for business needs
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversee, modify, and input daily shipping schedule adjustments per business/customer requests.
- Collaborated with manufacturing and supply chain management.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Shipping and Logistics Manager
West Side Transportation
10.2012 - 05.2013
- Manage all Inbound and Outbound freight movement for International Paper
- Maintain and execute a high level of on-time service for all scheduled I.P shipments
- Review and update both International Paper and Westside Transport shipping and logistical computer systems daily.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
Rural Mail Carrier
United States Post Office, Mail Carrier RCA
06.2012 - 10.2012
- Delivered mail and packages to residential and business addresses in rural areas, ensuring all deliveries were completed accurately and on schedule.
- Sorted and organized mail based on route assignments to ensure efficient delivery.
- Managed time effectively to maintain a consistent and reliable delivery schedule, even in adverse weather conditions.
- Interacted with customers in a friendly and professional manner, providing assistance with mail-related inquiries.
- Operated a postal vehicle safely while adhering to traffic laws and postal regulations.
TL and LTL Operations Manager
Byrne Transportation
11.2008 - 07.2012
- Managed the daily operations regarding truckload merchandise and less than truckload (LTL) business
- Managed over 14,000 LTL shipments and 500 to 800 Specialized Truckloads per year
- Developed and maintained the LTL program utilized for our Federal Government contractual business.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Operations and Administrative Manager
Roadrunner Transportation
05.1997 - 11.2008
- Oversaw 5 dock supervisors, 45 dockworkers and 8 office staff, as well as insuring that all outbound road drivers departed on-time
- Additional responsibilities included: maintaining outbound load averages, keeping the claims ratio below company goals, directing staff meetings to implement and underline safety procedures while performing job duties
- Reviewed and prioritized all daily billing and tracing documents for accuracy and completeness as per customer's needs
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Dock Supervisor
Viking Freight System
09.1993 - 05.1997
- Supervised and coordinated 45 outbound dock workers and 25 inbound dock workers during outbound and inbound night shifts
- Maintained daily company outbound load average goals and bills per hour that moved across the dock
- Accountable for making sure all our outbound trailers departed on time per nightly schedules
- Directed and executed safety policies and procedures for all dock crew personnel.
- Coordinated cross-functional teams to address complex logistical challenges in the shipping process efficiently
Damage Controlman
United States Navy
07.1991 - 07.1993
- Rank: E-3 Damage Controlman, Responsible for training all crew members on how to fight fires and any other emergencies that may happen while on board our ship
- I maintained all the firefighting equipment on board our ship
- Championed safety initiatives by leading cross-functional teams tasked with identifying and addressing potential risks to shipboard personnel and equipment.
- Collaborated with other departments to develop cohesive strategies for addressing various types of shipboard emergencies
Education
Criminal Justice Certificate in Law Enforcement -
Solano Community College
Fairfield, CA1994
High School Diploma -
River City High School
West Sacramento, CA06-1990
Fire Tech Certificate in Fire Fighting -
American River Community College
Sacramento, CA1994
Skills
- AS400,
- Word,
- Office,
- Outlook,
- Excel,
- One Network,
- Power BI, BLG,
- Decision-making
- Strategic planning
- Time management
- Self motivation
- Operations management
Timeline
Manager of Linehaul Operations
Roadrunner Freight
04.2018 - Current
Dispatch and Dock Supervisor
Midwest Motor Express
09.2017 - 04.2018
Rural Mail Carrier
United States Post Office, Mail Carrier RCA
01.2017 - 09.2017
Uber Partner
Self Employed
07.2016 - 01.2017
Dispatcher
D/C Transportation
06.2014 - 07.2016
Shipping and Logistics Manager
International Paper
05.2013 - 06.2014
Shipping and Logistics Manager
West Side Transportation
10.2012 - 05.2013
Rural Mail Carrier
United States Post Office, Mail Carrier RCA
06.2012 - 10.2012
TL and LTL Operations Manager
Byrne Transportation
11.2008 - 07.2012
Operations and Administrative Manager
Roadrunner Transportation
05.1997 - 11.2008
Dock Supervisor
Viking Freight System
09.1993 - 05.1997
Damage Controlman
United States Navy
07.1991 - 07.1993
Fire Tech Certificate in Fire Fighting -
American River Community College
Criminal Justice Certificate in Law Enforcement -
Solano Community College
High School Diploma -
River City High School
Similar Profiles
Angela HardinAngela Hardin
Truck Driver at Roadrunner FreightTruck Driver at Roadrunner Freight
Roberto MarinRoberto Marin
Owner/Operator Truck Driver at Roadrunner FreightOwner/Operator Truck Driver at Roadrunner Freight
Dustin KasperDustin Kasper
Forklift Operator at Roadrunner FreightForklift Operator at Roadrunner Freight