Summary
Overview
Work History
Education
Skills
Timeline
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Erika Ristau

Jackson,WY

Summary

(She/her) Outdoors enthusiast with an appetite for learning. Open-minded and free spirited with a deep sense of responsibility and organization. Expert skills in customer service while also being very comfortable working independently and efficiently.

Overview

6
6
years of professional experience

Work History

Plant Care Specialist

Terracotta
Boulder, Colorado
02.2022 - 04.2022
  • Watered and nurtured over 500 individual plants three days per week.
  • Diagnosed plants with diseases and properly quarantined and cared for the infected plants.
  • Organized and arranged the displays of the store to suit both the aesthetic of the shop and the needs of the plant.

Server

Local
Chama, New Mexico
05.2021 - 10.2021
  • Cultivated warm relationships with customers and delicately handled occasional disputes between staff and customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Front Desk Staff Member

The Front Climbing Club
Salt Lake City, Utah
10.2020 - 01.2021
  • Greeted visitors and customers upon arrival, oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Used RockGymPro to process reservations, check-ins and check-outs and manage memberships.
  • Explained belay systems, rope safety and the importance of partner-checks to new climbers.
  • Helped members select appropriate climbing shoes, harnesses and gear.

Backcountry Ranger

Grand Teton National Park
Moose, WY
05.2019 - 09.2020
  • Issued backcountry camping permits and explained LNT principles to visitors out of the Craig Thomas Discovery Visitor Center.
  • Communicated through multi-frequency radio and obtained and transmitted information in field to dispatch other staff.
  • Provided traffic and crowd control during bear, moose and elk sightings.
  • Assessed and reported conditions of mountain trails/passes for the safety of visitors.

Coffee Shop Manager

Harriet & Oak
Rapid City, South Dakota
10.2018 - 05.2019
  • Delivered exceptional levels of customer service by expertly training and managing staff.
  • Set up daily drawers, verified totals, and prepared cash deposits.
  • Inspected coffee shop regularly for safety, healthy code, or maintenance concerns.
  • Taught staff how to avoid conflicts by anticipating customer needs.

Lab Technician

Midcontinent Testing Labs
Rapid City, South Dakota
09.2013 - 05.2017
  • Conducted four tests with great attention to detail producing accurate analysis'.
  • Prepared testing kits and mailed them to appropriate clients.
  • Drove to testing sites regularly to collect samples from water ways and pools.
  • Properly disposed of chemicals and expired samples.

Education

Outdoor Education

Black Hills State University
Spearfish

High School Diploma -

Rapid City Christian High School
Rapid City
05.2015

Skills

  • Hiked 850 miles of the Continental Divide Trail
  • Extremely knowledgeable in camping, hiking, and climbing gear
  • WFR Certified
  • Proficient in photography
  • Built out a Sprinter van and traveled / lived out of it independently for four years
  • Extremely adaptable
  • Fast learner
  • Optimist and morning person

Timeline

Plant Care Specialist

Terracotta
02.2022 - 04.2022

Server

Local
05.2021 - 10.2021

Front Desk Staff Member

The Front Climbing Club
10.2020 - 01.2021

Backcountry Ranger

Grand Teton National Park
05.2019 - 09.2020

Coffee Shop Manager

Harriet & Oak
10.2018 - 05.2019

Lab Technician

Midcontinent Testing Labs
09.2013 - 05.2017

Outdoor Education

Black Hills State University

High School Diploma -

Rapid City Christian High School

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Erika Ristau