Irina Yinger

*Indoor plant design - creating visually appealing plant arrangements for offices and commercial spaces

*Light and environment optimization - advising on the best placement and environmental conditions for different plant species

*Watering and fertilization techniques - knowledge of plant-specific watering needs to promote healthy grow

• Managed daily administrative tasks, including tenant relations and rent collections.
• Provided customer service support by responding promptly to inquiries or requests from tenants.
• Investigated complaints, disturbances and violations and resolved issues.
• Developed and maintained positive relationships with tenants to ensure satisfaction with living conditions.
• Implemented proactive strategies for property maintenance, repairs, and improvements.
• Negotiated contracts with vendors for services such as landscaping, snow removal, and pest control.

• Captured detailed images of event attendees and activities for promotional use.
• Developed and implemented a comprehensive photography plan for each event.
• Demonstrated excellent communication skills when working with vendors or clients.
• Established rapport with guests by providing friendly customer service.
• Edited and retouched images to meet client expectations.

• Identified process improvements opportunities through data analysis and benchmarking techniques.
• Organized resources efficiently by utilizing Agile methodologies such as Scrum, Kanban or XP practices.
• Implemented change management initiatives throughout the life cycle of each project.
• Collaborated closely with cross-functional teams such as IT, marketing, operations and finance in order to identify solutions that meet customer needs while maintaining a high level of quality standards.
• Provided leadership and direction for team members to achieve project goals on schedule and within budget.
• Monitored performance against service level agreements and took corrective action when needed.

• Reviewed claims documents for accuracy prior to submission for payment processing.
• Assisted in training new staff members on proper procedures related to insurance processes.
• Maintained detailed records of all insurance transactions, including payments, renewals, and cancellations.
• Presented insurance products and benefits to potential clients, addressing their specific needs.
• Processed and reviewed insurance applications accurately and efficiently.