Shirley Zuniga
Chicago,IL
Summary
Adaptable professional 1+ years of experience and proven knowledge of customer service, retail sales, and problem solving. Aiming to leverage my skills to successfully fill the assistant/ receptionist role at your company.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Beauty Sales Advisor
Ulta
Chicago, United States
05.2021 - Current
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Increased business sales utilizing [Product or Service] knowledge.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Participated in team-building activities to enhance working relationships.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environments.
- Quickly learned new skills and applied them daily tasks, improving efficiency and productivity.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Back of House Team Member
Chick-Fil-A
Chicago, IL
01.2021 - 04.2021
- Unloaded and stocked kitchen supplies.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Made sure all food was at correct temperatures in order to be successfully processed.
- Worked effectively in fast paced environment, under pressure, and in a team.
- Quickly learned procedures in order for all food to be processed.
- Maintained sanitation, health, and safety standards in work area.
- Cooked and packaged food such as chicken sandwiches and fried chicken, which are prepared to order or kept warm until sold.
- Operated large-volume working equipment such as grills, deep-fat fryers, or griddles.
- Clean, stock, and restock workstations and display cases.
Education
High School Diploma -
Lane Tech College Prep
Chicago, IL 08.2016 - 06.2020
Associate of Science - Nursing
Malcolm X College
Chicago, IL 08.2020 - 12.2020
Skills
Bilingual (Spanish and English)
Ability to multitask
Fast learner
Able to work independently as well as in a team
Problem solving
Multitasking
Timeline
Beauty Sales Advisor
Ulta
05.2021 - Current
Back of House Team Member
Chick-Fil-A
01.2021 - 04.2021
Associate of Science - Nursing
Malcolm X College
08.2020 - 12.2020
High School Diploma -
Lane Tech College Prep
08.2016 - 06.2020