Michelle Betts
San Bernardino,California
Summary
Seeking a position as a Phlebotomy Technician where skills in phlebotomy and lab procedures will contribute to the goals of the company and provide excellent service to their patients. Care-focused Phlebotomist bringing 4-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
20
20
years of professional experience
Work History
Phelbotomist
Quest Diagnostics, Patient Services
Riverside, CA
10.2021 - Current
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reviewed patient records for accuracy and completeness.
- Centrifuged blood samples as outlined in clinical protocols.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Patient Care Taker
Premier Healthcare Services-Homecare
Fontana, CA
04.2014 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
COVID-19 Tester
Go RN LLC
Santa Ana, CA
08.2021 - 10.2021
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Assessed vitals while adhering to PPE requirements and other restrictions.
Frontline Worker
Sam's Club
San Bernardino, CA
03.2018 - 07.2021
- Offered exceptional customer service to all guests.
- Adhered to company policies, safety procedures and performance standards.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Decreased product defects 95% by implementing quality assurance guidelines.
Care Provider
In Home Supportive Services
San Bernardino, CA
04.2011 - 12.2018
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Scheduled and accompanied clients to medical appointments.
- Monitored and assisted residents through individual service plans.
Phlebotomist Extern
Bio Data Medical Lab
San Bernardino, CA
01.2017 - 01.2017
- Collected a variety of specimens, primarily blood samples via venipuncture, vacutainer, capillary puncture, butterfly and finger stick techniques from a range of patients of varying ages
- Processed and centrifuged blood, prepared urine specimens for lab analysis and/or transport
- Verified patient identification and doctors' orders
- Communicated with patients and staff to provide information regarding status of orders
- Stocked rooms with laboratory supplies and maintained safe and sterile work area.
Home Care Provider
Beneficial In-Home Care
Spokane, WA
05.2010 - 10.2010
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted disabled clients to support independence and well-being.
Education
Colleges Certified Phlebotomy Technician CPT 1 - Phlebotomy
U.S. Colleges, Riverside
Riverside, CA10.2017
GED -
San Bernardino Adult School
San Bernardino, CA12.2015
Skills
- Skilled in venipuncture procedures, vacutainer system, butterfly techniques, capillary procedures, and centrifuge utilization
- Familiar with medical terminology, first-aid and safety
- Knowledge of OSHA and HIPAA guidelines
- Able to consistently and accurately identify patient, research medical histories, and preform charting and filing
- Provide genuine care and concern for patients while displaying compassionate and excellent bedside manners
- Self-motivated employee able to work independently and unsupervised
- Able to clearly instruct patients about procedures
- Strong work ethics: punctual, responsible,
- Dependable, and detail oriented, and accurate working under pressure in fast-paced environments
- Ability to build trusting relationships and rapport with clients and effectively interact with clients in a courteous, caring and respectful manner
- Able to quickly learn new skills
Timeline
Phelbotomist
Quest Diagnostics, Patient Services
10.2021 - Current
COVID-19 Tester
Go RN LLC
08.2021 - 10.2021
Frontline Worker
Sam's Club
03.2018 - 07.2021
Phlebotomist Extern
Bio Data Medical Lab
01.2017 - 01.2017
Patient Care Taker
Premier Healthcare Services-Homecare
04.2014 - Current
Care Provider
In Home Supportive Services
04.2011 - 12.2018
Home Care Provider
Beneficial In-Home Care
05.2010 - 10.2010
Colleges Certified Phlebotomy Technician CPT 1 - Phlebotomy
U.S. Colleges, Riverside
GED -
San Bernardino Adult School