Gregory Arbini
West Palm Beach,FL
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
16
16
years of professional experience
Work History
Multi-Unit Team Leader
H&r Block
West Palm Beach, FL
01.2022 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Store Manager
Bi-Mart
Yakima, WA
03.2014 - 06.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Area Manager
GameStop
Las Vegas, NV
02.2010 - 12.2013
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
District Manager
GameCrazy
Colorado Springs, CO
03.2005 - 10.2009
- Built positive and productive relationships with store and field leadership.
- Supervised 18 locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
Education
Bachelor of Science - Nutrition Sciences
Florida State University
Tallahassee, FL06.1998
Skills
- Financial Statement Review
- Training Management
- Recruitment and Hiring
- Verbal and Written Communication
- Decision Making
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Customer Service Management
- Employee Motivation
- Staff Scheduling
- Performance Assessment
- Budget Control
Timeline
Multi-Unit Team Leader
H&r Block
01.2022 - Current
Store Manager
Bi-Mart
03.2014 - 06.2021
Area Manager
GameStop
02.2010 - 12.2013
District Manager
GameCrazy
03.2005 - 10.2009
Bachelor of Science - Nutrition Sciences
Florida State University