Mary Mattox
Licensed Practical Nurse
Wirtz,VA
Summary
I am a Licensed Practical Nurse that has been working in the medical field since 1986. I have worked as medical coder, also worked at ANTHEM BCBS for several years processing medical claims. Presently I am working as PreAdmissions Surgical Nurse at VAMC. I love caring and assisting people.
Overview
35
35
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Cashier
Buzzin Market
Wirtz, VA
09.2021 - Current
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Sold lottery tickets and fish and game licenses.
Licensed Practical Nurse
Veterans Administration Medical Center
Roanoke, VA
07.2018 - Current
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Performed routine evaluations of each patient's status, needs and preferences.
- Managed appointment calendar for scans, lab tests, and evaluations.
Licensed Practical Nurse
Jefferson Surgical Clinic Inc
Roanoke, VA
08.2015 - 07.2018
- Observed and assessed patients to identify concerning symptoms.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Educated patients, families and caregivers about conditions and treatments.
- Verified work of subordinates against quality guidelines.
- Delegated patient care responsibilities to nursing assistants and student nurses.
- Built meaningful relationships with patients and families for optimal care.
- Improved patient well-being by offering advice on preventive health measures.
- Administered medications and topic treatments to address patient symptoms.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Provided basic patient care and treatment, such as administering [Type] tests, taking temperature and blood pressure and dressing wounds.
- Reviewed patient history to verify conditions and current medications.
- Contributed to committees in effort to promote standardize practices and procedures across hospital-wide nursing stations.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Evaluated patient histories, complaints and current symptoms.
Licensed Practical Nurse
Urological Surgery
Salem, VA
09.2002 - 03.2015
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Scheduled staff and delegated work assignments.
- Helped to develop, improve and implement nursing policies and procedures.
- Maintained medication room in full compliance with government and facility requirements.
- Recruited, interviewed and hired well-qualified nursing staff.
- Evaluated and improved team member performance through coaching and training.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Worked effectively within healthcare teams on successful [Type] and [Type] initiatives.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Provided basic patient care and treatment, such as administering [Type] tests, taking temperature and blood pressure and dressing wounds.
- Evaluated patient histories, complaints and current symptoms.
Licensed Practical Nurse
Lewis-Gale Clinic
Salem, VA
10.1986 - 09.2002
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Cared for over [Number] [Type] and [Type] patients each day with quality-driven support.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assisted with admissions, appointments, transfers and discharges.
- Performed routine evaluations of each patient's status, needs and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Monitored and tracked patient vitals in [Software] to keep team informed of changing conditions.
Education
Nursing
Virginia Western Community College
Roanoke, VAAssociate of Science - Practical Nursing
Roanoke City School of Practical Nursing
Roanoke, VA 08.1990 - 03.1992
High School Diploma -
Franklin County High School
Rocky Mount, VA 08.1981 - 07.1984
Skills
Retail merchandising
Drawer management
Refund handling
Product knowledge
Payment collection
Cash drawer management
Liquor law compliance
Customer assistance
Identification checks
Cash Handling
Refunds and exchanges
Basic math skills
Inventory management
Cash register systems
Cash register operation
Till counting
Store merchandise stocking
Pulse oximetry tracking
Patient Management
Direct Patient Care
Writing reports
Breathing treatments
Inpatient care
Medical office administration
Transcribing orders
Medical Records Management
Patient Assessments
Outpatient care
EMR / EHR
Caregiving skills
Coding error resolution
Medical claims coding
Medical billing code accuracy
Records review
Timeline
Customer Service Cashier
Buzzin Market
09.2021 - Current
Licensed Practical Nurse
Veterans Administration Medical Center
07.2018 - Current
Licensed Practical Nurse
Jefferson Surgical Clinic Inc
08.2015 - 07.2018
Licensed Practical Nurse
Urological Surgery
09.2002 - 03.2015
Associate of Science - Practical Nursing
Roanoke City School of Practical Nursing
08.1990 - 03.1992
Licensed Practical Nurse
Lewis-Gale Clinic
10.1986 - 09.2002
High School Diploma -
Franklin County High School
08.1981 - 07.1984
Nursing
Virginia Western Community College