Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Eric Campbell

Eric Campbell

Pella,IA

Summary

Division Trainmaster with 17 years of experience in Railroad operations. Skilled at working closely with train crews and customers to ensure optimal levels of service. Adept at communicating goals surrounding objective(s) with crews, track maintenance groups, dispatching centers and senior leaders.

Detail-oriented worker devoted to taking detailed notes and keeping thorough records of normal and emergency situations. Personable and collaborative with knowledge of customer service and strategies for maintaining professionalism during stressful times.

Results-focused railroad professional with strength in team-building. Proactive leader with strengths in communication and collaboration. Proficient in leveraging negotiation to promote goal achievement. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Overview

19
19
years of professional experience

Work History

Division Trainmaster

BNSF Railway
Ottumwa, IA
08.2006 - Current
  • Uphold tight deadlines for delivery of freight and arrival of passengers.
  • Communicate with dispatchers regarding trains' routes, timetables and cargoes.
  • Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritize and organize tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrate leadership by making improvements to work processes and helping to train others.
  • Demonstrate self-reliance by meeting and exceeding workflow needs.
  • Upheld tight deadlines for delivery of freight and arrival of passengers.
  • Communicated with dispatchers regarding trains' routes, timetables and cargoes.
  • Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.
  • Verified accuracy of timekeeping instruments with engineers to depart on time.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.

Soldier

US Army
Fresno, CA
06.2004 - 06.2006
  • Led a team of approximately 20 soldiers to conduct 40 military funerals a month, on average.
  • Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
  • Conducted classes to teach fellow soldiers updated flag etiquette and military honors as described in latest US Government and military procedures regulations.
  • Maintained orderly, clean and fully repaired personal equipment.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
  • Worked in small groups to accomplish complex goals within tight deadlines and standards.
  • Displayed leadership in accomplishing assignments and learning new skills.

Education

MBA - Business

University of Arkansas Grantham, Little Rock, AR
04.2017
  • April, 2017 - Dean's List
  • Graduated summa cum laude

Skills

  • Planning & Organizing
  • Reliable & Trustworthy
  • Good Work Ethic
  • Team Building
  • Friendly, Positive Attitude
  • Supervision & Leadership
  • Critical Thinking

Affiliations

  • Army Commendation Medal
  • 3 Army Achievement Medals

Timeline

Division Trainmaster - BNSF Railway
08.2006 - Current
Soldier - US Army
06.2004 - 06.2006
University of Arkansas Grantham - MBA, Business

Similar Profiles

CREATE PROFILE
Eric Campbell