Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Cynthia West

Payson,Arizona

Summary

Excels in inventory management and has streamlined shipping logistics for greater efficiency. Enhanced distribution processes, significantly improving shipment accuracy while at USPS. Recognized for exceptional customer service and meticulous attention to detail, consistently exceeds employer expectations without compromising quality. Proven track record in order fulfillment demonstrates an ability to adapt and thrive in dynamic environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

EBay Seller

Self Employed
Payson, AZ
01.2009 - Current
  • Filled customer orders by packaging sold items and shipping with appropriate delivery vendors.
  • Managed inventory and supplies to ensure materials were available when needed in addition to procuring items.
  • Updated and maintained databases for stock levels using a computer-based inventory management system.

PSE Clerk

USPS
Payson, AZ
05.2024 - 12.2024
  • Managed, sorted, and organized incoming and outgoing mail, ensuring a timely distribution.
  • Maintained accurate records of all items from multiple mail vendors.
  • Completed day-to-day duties efficiently and independently.

Retail Sales Associate

Harrah's Ak Chin Casino
Maricopa, AZ
03.2020 - 10.2021
  • Stocked shelves and organized merchandise according to company standards.
  • Recognized by management for providing exceptional customer service.
  • Oversaw maintenance of day-to-day logs.

Transcriptionist

Lionbridge
Maricopa, AZ
08.2017 - 11.2017
  • Transcribed audio recordings into written documents with high accuracy and attention to detail.
  • Developed and adhered to exacting transcription quality assurance standards and metrics.
  • Consistently types over 60 wpm.

Skills

  • Inventory management
  • Shipping
  • Order fulfillment
  • Shipping coordination
  • Shipping logistics
  • Shipping management
  • Tech-savviness

Accomplishments

  • Awarded Employee of the Month at Harrah's Ak-Chin Casino for exceeding expectations, assisting coworkers, and delivering exceptional customer satisfaction.

Certification

  • Food Handlers Certification

Timeline

PSE Clerk

USPS
05.2024 - 12.2024

Retail Sales Associate

Harrah's Ak Chin Casino
03.2020 - 10.2021

Transcriptionist

Lionbridge
08.2017 - 11.2017

EBay Seller

Self Employed
01.2009 - Current
Cynthia West