Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Feng

Brooklyn,NY

Summary

Dynamic professional with proven expertise in online sales and logistics, notably with WOODYZ LLC and Amazon. Excelled in inventory management and customer engagement, boosting sales through strategic listing optimization and negotiation. Demonstrates strong negotiation skills and a commitment to enhancing customer satisfaction, achieving significant improvements in delivery efficiency.

Overview

8
8
years of professional experience

Work History

eBay Seller

WOODYZ LLC
04.2013 - 02.2021
  • Bought items at reduced cost and resold for profit.
  • Listed products by determining on trend desired merchandise that will sell; Create listings by describing products accurately in detail, taking pictures that best showcase the product.
  • Ensured timely packing, boxing, and shipping of items.
  • Handled inquiries, returns, and concerns promptly.
  • Enhanced customer experience through prompt resolution of inquiries.
  • Efficiently managed customer returns to ensure satisfaction.

Amazon Driver

Amazon
04.2017 - 09.2020
  • Coordinated deliveries from Amazon warehouses to specified locations.
  • Ensured compliance with all road safety protocols.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Consistently adhered to traffic rules to maintain a safe driving record.
  • Delivered goods and products to customer on time and in excellent condition.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Improved route efficiency, leading to reduction in average delivery times.

Education

Bachelor of Science - Computer Information Systems

SUNY Buffalo State
Buffalo, NY
06-2011

Skills

  • Strong negotiation skills
  • Online platforms
  • Listing optimization
  • Inventory management
  • Order fulfillment
  • Shipping
  • Pricing strategy
  • Shipping coordination
  • Sales analysis
  • Product photography
  • Returns handling
  • Customer engagement
  • Discount negotiation
  • Sales expertise
  • Shipment preparation
  • Inventory coordination

Timeline

Amazon Driver

Amazon
04.2017 - 09.2020

eBay Seller

WOODYZ LLC
04.2013 - 02.2021

Bachelor of Science - Computer Information Systems

SUNY Buffalo State
John Feng