Hi, I’m
Margaret Lang
Groton,CT
Summary
Proven eBay Seller with a track record of enhancing store performance by over 30% through strategic marketing and inventory management. At Self Employed Services, I leveraged strong negotiation and customer engagement skills to secure repeat business and expand product lines, significantly boosting sales revenue and client satisfaction.
Overview
9
years of professional experience
Work History
Self Employed Services
EBay Seller
06.2015 - Current
Job overview
- Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
- Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
- Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
- Diversified product offerings by exploring new niche markets, increasing overall store appeal to a wider range of potential buyers.
- Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
- Maximized profit margins by researching market trends and competitively pricing items based on supply and demand.
- Optimized product listings for better visibility with effective keyword research, engaging titles, and compelling descriptions.
- Increased sales revenue by regularly updating inventory with popular and in-demand items.
- Fostered a positive online presence through the timely addressing of negative feedback and proactively offering solutions to resolve any issues customers may have encountered.
- Managed inventory effectively, keeping track of stock levels and replenishing as needed to maintain optimum availability.
Education
Harry S Truman High SchoolBronx, NY
High School Diploma from Accounting
06.2003
Skills
- Strong negotiation skills
- Online platforms
- Listing Optimization
- Inventory Management
- Order Fulfillment
- Shipping
- Shipping coordination
- Pricing strategy
- Sales Analysis
- Feedback Management
- InventoryLab
- Online auction tactics
- EBay
- Customer Engagement
- Supplier Relations
- Payment Processing
- Product sourcing
- Shipping logistics
- Shipping management
- Tax Compliance
- Retail knowledge
- Online Marketing
- Client Relationship Development
- Package tracking
- Shipment Preparation
- Discount negotiation
Timeline
EBay Seller
Self Employed Services
06.2015 - Current
Harry S Truman High School
High School Diploma from Accounting