Summary
Work History
Education
Skills
Timeline
Generic

Sri Ramya Balasundaram

Milpitas,CA

Summary

Formal training in manual and automated software testing and information technology. Knowledge and understanding of the Software Development Life Cycle (SDLC). Experience in testing web and mobile applications in Agile process. Develop Test Cases based on Technical Specification Analysis. Proficient in software issues identification and documentation. Experience in end-to-end process of developing SQL queries and creating Tableau dashboards. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Strong rapport with personnel and customers based on knowledge, professionalism, and integrity. Proactively identify and manage risks, demonstrate, and model the company's core values.

Work History

Software QA Engineer

Portnov Computer School
04.2023 - Current
  • Performed testing of multiple web-based and mobile software applications
  • Analyzed business specifications, functional requirements, and use cases, prepared test plans
  • Wrote comprehensive test cases for assigned modules of the application under test, identified potential gaps in test coverage, created and maintained Test Coverage Matrix
  • Created RESTful API tests based on Swagger documentation and executed them via Postman
  • Wrote and executed SQL queries to ensure frontend and backend data integrity
  • Worked with Android emulators in Android Studio, iOS simulators in Xcode or through the console
  • Used ADB commands for collecting logs, installing/uninstalling an application, and transferring files
  • Installed new builds for mobile applications through TestFlight
  • Used Selenium WebDriver to run test cases in multiple browsers and Platforms
  • Developed and maintained automated regression test cases in Selenium WebDriver using Python programming language
  • Identified, analyzed, and communicated defects discovered during testing, documented issues, and filed bug reports into a bug tracking system
  • Performed bug verification testing of fixed issues to confirm change of status and close the tickets
  • Opened improvements/suggestions in Jira to request the implementation of new features
  • Utilized Confluence as the repository for creating, modifying, and storing test documentation
  • Participated in Daily Standups, Sprint Planning, and Retrospective meetings as a part of the Agile software development process.

Pastry Chef - Café Administration and Baking

Google LLC via Compass Group
01.2018 - 03.2020
  • Governed everyday operations comprising of production, procurement, budgeting of café operations and scheduling of weekly tasks to chefs and interns. Provided monthly report regarding resource allocation and account potential to ensure on-time delivery and smooth operations of the café.
  • Accountable for on-time delivery of high-quality pastry for designated cafes within the campus
  • Create 3 -week advance weekly menu for 10 cafés based on customer feedback and allocated financial resources
  • Responsible for delegating daily tasks to approximately 20 chefs and interns
  • In-charge of procurement of raw materials to ensure availability of ingredients to avoid delays
  • Part of a program to training interns about pastry making and café standards
  • Experiment with new recipes, collect feedback and implement the same in the menu.

Manual QA Engineer

Kalycito Info Tech Private Limited
03.2013 - 08.2016
  • Accelerated bug resolution by documenting test results and providing detailed feedback to development teams.
  • Streamlined communication channels between QA teams and other departments for better issue tracking.
  • Minimized release delays by prioritizing critical bugs and working closely with developers to address them swiftly.
  • Maximized product effectiveness by collaborating with cross-functional teams on design specifications and usability improvements.
  • Optimized regression testing efforts, enabling faster identification of potential risks during upgrades or new releases.
  • Ensured proper documentation of test artifacts including test plans, procedures, scripts, and reports for reference purposes.
  • Collaborated effectively with stakeholders across various departments to ensure seamless integration of systems.
  • Improved business processes through careful analysis of user requirements and translating them into functional test cases.
  • Boosted customer satisfaction by ensuring thorough testing of applications before deployment.
  • Maintained up-to-date knowledge on industry trends and advancements in manual QA methodologies.
  • Implemented best practices for manual testing, streamlining the QA process for improved outcomes.
  • Reduced software errors with comprehensive test case creation and execution.
  • Contributed to successful project deliveries, adhering strictly to deadlines while maintaining high-quality standards in testing.
  • Enhanced team efficiency through clear communication and collaboration with developers to resolve issues.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Kept scripts and test cases updated with current requirements.
  • Built automated test scripts to handle repetitive software testing work.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.

Education

Advanced Manual QA Course And Python Automation Course -

Portnov Computer School
Los Altos, CA
11.2022

Diploma in Professional Pastry Arts -

The International Culinary Center
Campbell, CA
01.2017

Bachelor's Degree in Electrical and Electronics Engineering -

Sri Krishna College Of Engineering & Technology
Coimbatore,India
01.2011

Skills

    Platforms: Windows, macOS, iOS, Android, UNIX/Linux
    Web Technologies     HTML, CSS, JavaScript, XML, JSON

    API Testing: RESTful API, Postman, Swagger, Chrome Dev Tools
    Database:     MySQl, Oracle
    Mobile Testing:     Android Studio, ADB, XCode, Charles Proxy
    Test Automation: Selenium WebDriver, Cucumber, IntelliJ, Pycharm, GitHub, Jenkins
    Defect/Project Management: Jira, Confluence

Timeline

Software QA Engineer

Portnov Computer School
04.2023 - Current

Pastry Chef - Café Administration and Baking

Google LLC via Compass Group
01.2018 - 03.2020

Manual QA Engineer

Kalycito Info Tech Private Limited
03.2013 - 08.2016

Advanced Manual QA Course And Python Automation Course -

Portnov Computer School

Diploma in Professional Pastry Arts -

The International Culinary Center

Bachelor's Degree in Electrical and Electronics Engineering -

Sri Krishna College Of Engineering & Technology

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Sri Ramya Balasundaram