Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
16
16
years of professional experience
Work History
Remote Patient Access Scheduling Coord PCC 2
Moffitt Cancer Center
02.2023 - Current
Applied HIPAA privacy and security regulations while handling patient information
Organized and maintained records by updating and obtaining both personal and financial information from patients
Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule
Explained policies, procedures and services to patients
Collaborated with clinical and administrative staff to meet patient needs.
Patient Access Representative II
Moffitt Cancer Center
06.2021 - 02.2023
Applied HIPAA privacy and security regulations while handling patient information
Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information
Obtained necessary signatures for privacy laws and consent for treatment
Assembled registration paperwork and placed identification bands on patient
Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
Senior Supervisor
Sodexo (Starbucks)
08.2015 - 03.2021
Monitored employee productivity to provide constructive feedback and coaching
Complied with company policies, objectives and communication goals
Coordinated employee schedules according to shift changes and availability
Responded to customer questions regarding products, prices and availability.
Housekeeper /Leader
Crothall / Sodexo
12.2008 - 08.2015
Vacuumed floors and dusted furniture to maintain organized, professional appearance
Used cleaning chemicals following proper guidelines
Cleaned building floors by sweeping, mopping and scrubbing.
Education
High School Diploma - undefined
Overbrook High School
Philadelphia, PA
06.1997
Skills
Patient Education
Work Quality Evaluation
Training Coordination
Registration and Admissions
Scheduling Diagnostic Procedures
Quality Assurance
Multitasking and Organization
Problem-Solving
Verbal and Written Communication
Microsoft Office
Timeline
Remote Patient Access Scheduling Coord PCC 2
Moffitt Cancer Center
02.2023 - Current
Patient Access Representative II
Moffitt Cancer Center
06.2021 - 02.2023
Senior Supervisor
Sodexo (Starbucks)
08.2015 - 03.2021
Housekeeper /Leader
Crothall / Sodexo
12.2008 - 08.2015
High School Diploma - undefined
Overbrook High School
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