Summary
Overview
Work History
Education
Skills
Timeline
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Misty Thornton

Misty Thornton

Union City,Georgia

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

16
16
years of professional experience

Work History

Remote Patient Access Scheduling Coord PCC 2

Moffitt Cancer Center
02.2023 - Current
  • Applied HIPAA privacy and security regulations while handling patient information
  • Organized and maintained records by updating and obtaining both personal and financial information from patients
  • Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule
  • Explained policies, procedures and services to patients
  • Collaborated with clinical and administrative staff to meet patient needs.

Patient Access Representative II

Moffitt Cancer Center
06.2021 - 02.2023
  • Applied HIPAA privacy and security regulations while handling patient information
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information
  • Obtained necessary signatures for privacy laws and consent for treatment
  • Assembled registration paperwork and placed identification bands on patient
  • Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.

Senior Supervisor

Sodexo (Starbucks)
08.2015 - 03.2021
  • Monitored employee productivity to provide constructive feedback and coaching
  • Complied with company policies, objectives and communication goals
  • Coordinated employee schedules according to shift changes and availability
  • Responded to customer questions regarding products, prices and availability.

Housekeeper /Leader

Crothall / Sodexo
12.2008 - 08.2015
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance
  • Used cleaning chemicals following proper guidelines
  • Cleaned building floors by sweeping, mopping and scrubbing.

Education

High School Diploma - undefined

Overbrook High School
Philadelphia, PA
06.1997

Skills

  • Patient Education
  • Work Quality Evaluation
  • Training Coordination
  • Registration and Admissions
  • Scheduling Diagnostic Procedures
  • Quality Assurance
  • Multitasking and Organization
  • Problem-Solving
  • Verbal and Written Communication
  • Microsoft Office

Timeline

Remote Patient Access Scheduling Coord PCC 2

Moffitt Cancer Center
02.2023 - Current

Patient Access Representative II

Moffitt Cancer Center
06.2021 - 02.2023

Senior Supervisor

Sodexo (Starbucks)
08.2015 - 03.2021

Housekeeper /Leader

Crothall / Sodexo
12.2008 - 08.2015

High School Diploma - undefined

Overbrook High School

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Misty Thornton