Misty Thornton
Union City,Georgia
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
16
16
years of professional experience
Work History
Remote Patient Access Scheduling Coord PCC 2
Moffitt Cancer Center
02.2023 - Current
- Applied HIPAA privacy and security regulations while handling patient information
- Organized and maintained records by updating and obtaining both personal and financial information from patients
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule
- Explained policies, procedures and services to patients
- Collaborated with clinical and administrative staff to meet patient needs.
Patient Access Representative II
Moffitt Cancer Center
06.2021 - 02.2023
- Applied HIPAA privacy and security regulations while handling patient information
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information
- Obtained necessary signatures for privacy laws and consent for treatment
- Assembled registration paperwork and placed identification bands on patient
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
Senior Supervisor
Sodexo (Starbucks)
08.2015 - 03.2021
- Monitored employee productivity to provide constructive feedback and coaching
- Complied with company policies, objectives and communication goals
- Coordinated employee schedules according to shift changes and availability
- Responded to customer questions regarding products, prices and availability.
Housekeeper /Leader
Crothall / Sodexo
12.2008 - 08.2015
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Used cleaning chemicals following proper guidelines
- Cleaned building floors by sweeping, mopping and scrubbing.
Education
High School Diploma - undefined
Overbrook High School
Philadelphia, PA06.1997
Skills
- Patient Education
- Work Quality Evaluation
- Training Coordination
- Registration and Admissions
- Scheduling Diagnostic Procedures
- Quality Assurance
- Multitasking and Organization
- Problem-Solving
- Verbal and Written Communication
- Microsoft Office
Timeline
Remote Patient Access Scheduling Coord PCC 2
Moffitt Cancer Center
02.2023 - Current
Patient Access Representative II
Moffitt Cancer Center
06.2021 - 02.2023
Senior Supervisor
Sodexo (Starbucks)
08.2015 - 03.2021
Housekeeper /Leader
Crothall / Sodexo
12.2008 - 08.2015
High School Diploma - undefined
Overbrook High School
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