Cornelius Houwen
BALTIMORE,MD
Summary
Dedicated Nursing Support Technician with a proven track record at Mercy Medical Center Baltimore Md, specializing in patient care coordination and compassionate care. Expert in healthcare documentation and patient communication, I have significantly enhanced patient recovery and satisfaction. My ability to train peers and streamline processes underscores my commitment to healthcare excellence and teamwork.
Overview
21
21
years of professional experience
Work History
Nursing Support Technician
Mercy Medical Center Baltimore Md
10.2019 - Current
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans, optimizing patient recovery and wellbeing.
- Reduced the likelihood of readmissions by thoroughly educating patients on follow-up appointments and available community resources for continued support after discharge.
- Educated patients on proper self-care techniques, empowering them to take an active role in their own health management upon discharge.
- Assisted nurses with administering medications and treatments, ensuring accurate and safe delivery for improved patient outcomes.
- Maintained a clean and organized environment, promoting infection control measures and enhancing patient safety.
- Assisted with trainings and onboarding of new nursing support technicians, sharing best practices and providing guidance as needed.
- Increased patient satisfaction by providing compassionate and timely care to patients in various stages of recovery.
- Streamlined communication between nursing staff by efficiently documenting patient information in electronic medical records systems.
- Supported needs of 10+ residents under long-term care.
Environmental Services Housekeeper
Mercy Medical Center Baltimore Md
05.2017 - 10.2019
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Shift Manager
McDonald's
09.2003 - 03.2017
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Associate of Applied Science - Respiratory Therapist
Baltimore City Community College
Baltimore, MD12-2027
Skills
- Patient care coordination
- Vital signs monitoring
- Compassionate care
- IV therapy assistance
- Healthcare documentation
- Patient confidentiality
- Dressing assistance
- Patient care
- Patient communication
- Specimen collection
- Patient ambulation
- Charting
Timeline
Nursing Support Technician
Mercy Medical Center Baltimore Md
10.2019 - Current
Environmental Services Housekeeper
Mercy Medical Center Baltimore Md
05.2017 - 10.2019
Shift Manager
McDonald's
09.2003 - 03.2017
Associate of Applied Science - Respiratory Therapist
Baltimore City Community College
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