Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Valentin

Columbia,SC

Summary

Talented well-versed individual with many years of customer service experience. Demonstrating success in managing as well as marketing while providing outstanding customer service. Excelling in meeting goals and efficient communicating with management. Strong and superior work ethic background while creating a creative welcoming background.

Overview

19
19
years of professional experience

Work History

Patient Transporter

Prisma Health Richland
Columbia, SC
08.2022 - Current
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.

Cosmetologist

Self Employed
Columbia, SC
07.2013 - Current
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Maintained client treatment records and designed long-term care programs for return customers.

Behavioral Health Tech

Department Of Mental Health
Columbia , SC
11.2020 - 02.2022
  • Facilitated on-site activities, support groups and outings for clients.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.

Assistant Manager

Old Navy, Gap
Columbia , SC
10.2018 - 05.2022
  • Created employee schedules to align coverage with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Coach and develop all new talent staff members.

Store Manager

Sally Beauty
Columbia, SC
01.2015 - 01.2020
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Hire / train all new employees that may include employees and managers.

Education

Cosmetology Education

Paul Mitchell The School
Columbia, Sc
07.2013

High School Diploma -

Lower Richland High School
Hopkins, SC
05.2012

Skills

  • Strong Communication and Interpersonal Skills
  • Pricing and Signage Updating
  • Merchandising and Display
  • Customer Needs
  • Originality and Creativity
  • Energy and Physical Stamina
  • Meeting Sales Goals
  • Flexible

Timeline

Patient Transporter

Prisma Health Richland
08.2022 - Current

Behavioral Health Tech

Department Of Mental Health
11.2020 - 02.2022

Assistant Manager

Old Navy, Gap
10.2018 - 05.2022

Store Manager

Sally Beauty
01.2015 - 01.2020

Cosmetologist

Self Employed
07.2013 - Current

Cosmetology Education

Paul Mitchell The School

High School Diploma -

Lower Richland High School
Mark Valentin