Summary
Overview
Work History
Education
Certification
Timeline
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Zoe Ballier

Zoe Ballier

Scottsdale,AZ

Summary

Successful Flight Attendant with strong dedication to safety and customer service. Devoted to long lasting Impact to the inflight department with a polished image. Equipped with dynamic interpersonal skills, excellent service and friendly, personable attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Inflight Trainer

CFM
08.2023 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles
  • Improved learning outcomes with application of adult learning principles in all training programs
  • Built and maintained professional relationships with CFM upper management and clientele
  • Coached employees on best practices, providing constructive feedback to support their professional growth
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Corporate Flight Attendant

Corporate Flight Management
02.2018 - Current
  • Develop and implement client profiles
  • Adhered strictly to FAA regulations
  • Provided cabin management duties during flight including service of meals and beverages and ensuring comfort of passengers
  • Checked and maintained aircraft cleanliness
  • Developed positive relationships with customers through excellent customer service skills and professional attitude
  • Promoted company brand values by presenting a polished image and upholding high standards of professionalism at all times.

Private Nanny

Affluent Family
02.2020 - 08.2023
  • Engaged and Encouraged developmentally appropriate language skills through conversation and activities
  • Administered basic first aid techniques when needed while monitoring health conditions closely
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

United States Air Force
12.2017 - 12.2018
  • Security Forces
  • Monitored access control points, Conducted Vehicle inspections checked, identification cards, and issued visitor passes as required
  • Provided escorts for authorized personnel entering restricted areas as needed
  • Attended regular training sessions on topics related to security operations such as self-defense techniques and first aid procedures
  • Adhered strictly to established protocols while handling firearms safely and responsibly.

Education

Certificate of Technical Studies Leadership And Management Aircraft Global Express XRS, Legacy 600, CRJ 200, CRJ 850,ERJ 135/140/145 - undefined

Loyola University
New Orleans New Orleans, LA
2025

Certification

American Heart Association Certified Instructor Certified Air Ground Transportation Training Instructor Culinary Skills Training and Coaching Cultural Awareness FAA Certified Flight Attendant Food and Beverage Preparation Course planning

Timeline

Inflight Trainer

CFM
08.2023 - Current

Private Nanny

Affluent Family
02.2020 - 08.2023

Corporate Flight Attendant

Corporate Flight Management
02.2018 - Current

United States Air Force
12.2017 - 12.2018

Certificate of Technical Studies Leadership And Management Aircraft Global Express XRS, Legacy 600, CRJ 200, CRJ 850,ERJ 135/140/145 - undefined

Loyola University

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Zoe Ballier