Ariesson Aranas
Simi Valley,USA
Summary
Customer service and sales professional with extensive experience in customer relations, sales administration, and order processing. Proven ability to manage high-volume transactions while maintaining accuracy and efficiency. Proficient in Microsoft Office Suite and adept at multitasking in fast-paced environments. Strong problem-solving and communication skills with a team-oriented mindset. Seeking to leverage expertise in customer service and sales support for the Customer Service Representative role at Advanced Motion Controls.
Overview
8
8
years of professional experience
Work History
Car Rental Manager
Avis Budget Group
Thousand Oaks, CA
10.2023 - 03.2025
- Complete reservation agreements and Walk ups
- Sell added insurances to rental agreements to increase revenue
- Up sell upgraded car classes to incoming customers
- Coordinate with other locations to fill reservations for coming days
- Transfer cars around the lot as well as to other locations
- Explain features of the rental cars to customers depending on manufacturer
- Connect with customers over the counter and over the phone through outbound and inbound calls
Sales Supervisor
Big Brand Tire and Service
Moorpark, CA
06.2022 - 10.2023
- Over $1M in product sales in less than a year before becoming supervisor
- Averaging 35%~50% conversion in inbound sales
- Managed 50+ active sales agents
- Develop onboarding agents, prioritizing in Sales and Customer Service
- Edit and fix schedules / Edit punches
- Create and manage excel sheets / reports for department
- Taking and generating sales on Call Center phone queue
- Receiving and resolving customer issues for 100+ stores for the company in a professional and profitable manner
- Push goals and optimizing efficiency for the department and for stores
Asst.Manager
East Coast Bagel
Westlake Village, CA
04.2019 - 03.2020
- Register work with quick speed while fulfilling custom orders and getting bagels
- Dealing with and solving customer needs
- Some espresso machine experience
Customer Service
Toys R Us
Thousand Oaks, CA
11.2016 - 01.2017
- Provide outstanding customer service by consistently greeting customers, understanding their needs, recommending products and executing personal and store sales goals
- Reference : Ana ( Assistant Manager ) 805-574-9958
Education
Some College (No Degree) -
Moorpark College
Moorpark, CAHigh School -
Westlake High School
Westlake Village, CASkills
- Customer Service & Relationship Management
- Sales Administration & Order Processing
- Data Entry & Contract Management
- Microsoft Word, Excel, Outlook, & Teams
- ERP & CRM Software (Preferred: Microsoft Dynamics)
- Multitasking & Time Management
- Problem Solving & Decision Making
- Team Collaboration & Cross-Department Coordination
Personal Information
Willing To Relocate: Anywhere
References
References available upon request.
Timeline
Car Rental Manager
Avis Budget Group
10.2023 - 03.2025
Sales Supervisor
Big Brand Tire and Service
06.2022 - 10.2023
Asst.Manager
East Coast Bagel
04.2019 - 03.2020
Customer Service
Toys R Us
11.2016 - 01.2017
Some College (No Degree) -
Moorpark College
High School -
Westlake High School
Similar Profiles
Ali JaafarAli Jaafar
Rental Car Cleaner at Avis Budget GroupRental Car Cleaner at Avis Budget Group
Misty ReedMisty Reed
Sales Agent at Avis Budget GroupSales Agent at Avis Budget Group
Shane CummingsShane Cummings
Service Agent at Avis/Budget GroupService Agent at Avis/Budget Group
Coary TaylorCoary Taylor
Corporate Account Manager at Avis Budget GroupCorporate Account Manager at Avis Budget Group
Oliver MortellaroOliver Mortellaro
Shift Supervisor at Coffee Bean and Tea LeafShift Supervisor at Coffee Bean and Tea Leaf