Aabha
Queens,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
1
1
year of professional experience
Work History
Legal Assistant
Law Offices Of Harjot Singh P.C.
2023.02 - 2024.03
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Education
CA - Accounting
Institute of Chartered Accountant
Delhi, India06.2022
Skills
- Document Control
- Office Management
- Scheduling
- Data Entry
- Customer and client relations
- Time Management
- Meeting Coordination
- Scheduling appointments
- Telephone skills
- Mail distribution
- Typing Speed
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Legal Assistant
Law Offices Of Harjot Singh P.C.
2023.02 - 2024.03
CA - Accounting
Institute of Chartered Accountant
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