S. Bruce Oliver

· Responsibilities involved capturing work during Process Improvement on backlog of work for each iteration delivering value in 2-week Agile Sprints.

· Supported Wholesale and Integration engineers to develop links between existing .net platforms and other systems within Client Tech’s landscape, as needed.

. Subject Matter Expert on in-house applications and provide design solutions for future state needs

· Stayed closely aligned with global business teams and product teams throughout all iterations.

· Participated in retrospective at end of PI to determine ways to improve process.

· Work with Process Experts and Process Architects to assess and support proposed solutions and drive them to completion

. Worked with SAP S4 counterparts to support Go-Live Hyper care incidents and drive them to resolution in a timely manner

· Partner with RTE and other product teams to produce the successful implementation of end-to-end solutions via an Agile Release Train.

· Create technical documentation and system diagrams to document any enhancements to the product.

· Ensure standards, processes, and policies are followed. Apply global process standards to regional technology solutions.

Successfully implemented multiple concurrent major projects on time and within the allocated budget, through all stages of the project management lifecycle. Major projects included SAP ERP upgrade, New SAP Plant rollouts, implement SAP Cockpits to streamline SAP processes.

• Led all BA & PM initiatives for SAP ERP upgrade
• IT Lead Engagement partner responsible for delivery of IT solutions to support National Business Solution teams across North America.
• Established relationships with business partners, built on trust and dependability across the organization and manage stakeholder expectations throughout project lifecycle.
• Lead elicitation, documentation, analysis and validation of business processes, systems, and solution requirements.
• Created and managed business use cases
• Created visualization, user experience and configuration elements of solution design.
• Led and facilitated UAT checkpoints with business partners and end users.
• Project plan management, status reporting, SDLC health check and adherence.
• Documented ongoing system performance, verifying progress metrics
• Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds

Successfully implemented multiple concurrent projects on time and within the allocated budget, through all stage of the project management lifecycle. Major projects included building SAP WM Inventory reports, SAP WM Cockpit creation, SAP migration along with all bolt-on applications from HD Supply's environment to AWS Bolt on applications include Taxware, Automic, Web tool kit, Zendesk Ticketing system , Microsoft 365 SharePoint implementation

• Perform cost benefit analysis, create project charter and identify stakeholders
• Led requirement elicitation by analyzing, organizing and documenting requirements
• Worked closely with AWS team, SAP Basis team and other enterprise counterparts to clarify requirements and concerns, resolve any conflicts and manage communications with project teams
• Worked with stakeholder groups across the organization to make sure business and technology were still in alignment.
• Provided project update with analytics and decision-support tools to make sure reorganization, consolidation and relocation strategies are on track
• Facilitated quality assurance, system integration and user acceptance testing of newly migrated solutions
• Solicit approval from stakeholders for project 'go-live'
• Created manuals for user training and documented project lessons learned

Successfully implemented multiple concurrent major projects on time and within the allocated budget, through all stages of the project management lifecycle. Technologies include Atlas, APEX, BizTalk Server Integration, DSS, FTP services, Khalix, MicroStrategy, SharePoint, SSO Integration, Synygy Integration, Taxware, and UC4).

Major projects included:

Server decommissioning initiatives, Disaster recovery planning, SAP Upgrades, UC4 initiatives, SharePoint Upgrade, maintaining existing Release Management processes and test/launch phases of software development life cycle and Yearly Audit SOX compliance initiatives

• Collaborate with product owners and developers to elicit requirements
• Made sure all requirements were authenticated and agreed upon by business users and are properly associated with project's business requirements
• Confirmed all requirements can be executed with existing resources and all significant business stakeholders are aligned with prompted requirements
• Develop and maintain realistic BRD, FRD and SRS where needed
• Developed flowcharts and diagrams to describe and lay out logical operational steps
• Practiced clear communications to stakeholders, clear and proper documentation and follow proper change management to prevent scope creep
• Facilitated User Acceptance Testing and solicit Go Live approval from stakeholders where needed
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
• Trained business personnel in use of systems