Open To Work
Glenda Gray
Fresenius Medical Center
Smithville,MS
Work Preference
Desired Job Title
Clinic ManagerRegistered Nurse/Patient EducatorRegistered Nurse Team Leader
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Smithville, MS, USTupelo, MS
Open to relocation:
No
Important To Me
Work-life balanceFlexible work hours401k matchPaid time offWork from home optionHealthcare benefits
1
Certification
16
years of professional experience
Accomplished Registered Nurse with more than 19 years of progressive healthcare experience, including 18 years with Fresenius Medical Care and extensive leadership as a Dialysis Clinic Manager. Proven ability to lead interdisciplinary teams, improve quality outcomes, ensure regulatory compliance, and deliver exceptional patient-centered care. Experienced in Quality Assurance and Performance Improvement (QAPI), staff development, operational management, patient safety initiatives, and CMS regulatory compliance. Recognized for building collaborative teams, improving clinical performance, and maintaining high standards of patient care. Seeking a remote opportunity in clinical quality, case management, utilization review, clinical documentation improvement, or healthcare operations.
Work History
Clinic Manager
8 Years 1 Month- Directed all clinical, operational, and financial aspects of a 20 station outpatient dialysis clinic serving up to 65 chronic dialysis patients.
- Managed staffing, scheduling, productivity, budgeting, inventory, and day-to-day clinic operations.
- Coached and developed team of 12 clinical and support staff, fostering accountability, teamwork, and patient-centered care.
- Collaborated with nephrologists and the interdisciplinary care team to coordinate individualized patient care.
- Led the clinics Quality Assurance and Performance Improvement (QAPI) program, monitoring clinical outcomes and implementing performance improvement initiatives.
- Analyzed quality metrics and implemented action plans to enhance patient outcomes and ensure regulatory compliance.
- Ensured compliance with CMS Conditions of Coverage, state and federal regulations, infection prevention standards, and company policies.
- Managed staff hiring, onboarding, competency validation, and performance evaluations to support professional development.
- Conducted regular performance evaluations, providing constructive feedback to foster staff development and engagement.
- Led regulatory survey preparation and maintained continuous survey readiness.
- Chronic Kidney Disease (CKD) and ESRD management.
Registered Nurse/Patient Educator
3 Years 5 Months- Educated and trained patients and care partners to independently perform Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) treatments safely and effectively.
- Assessed patients' readiness for home dialysis and individualized education plans based on learning needs and health literacy.
- Demonstrated proper dialysis procedures, aseptic technique, infection prevention, equipment setup and troubleshooting.
- Provided comprehensive instruction on vascular access care, PD catheter care, medication management, fluid management, and dietary guidelines.
- Evaluated patient competency through return demonstrations and validated proficiency before independent home treatments.
- Reinforced emergency procedures for power outages, equipment malfunctions, bleeding, hypotension, air embolism and infection.
- Educated patients on recognizing and responding to complications such as peritonitis, access infections, fluid overload and hypotension.
- Coordinated care with nephrologists, dieticians, social workers, and surgeons to enhance patient outcomes through interdisciplinary collaboration.
- Monitored laboratory results and treatment adequacy, adjusting education to support individualized care plans.
- Conducted home assessments to ensure a safe treatment environment and compliance with home dialysis requirements.
- Delivered ongoing support and coaching to boost patient confidence and adherence in home dialysis, contributing to improved treatment success.
- Assisted with patient recruitment and education regarding dialysis modality options, helping patients make informed treatment decisions.
Registered Nurse Team Leader
4 Years 7 Months- Conducted patient assessments, administered medications, oversaw dialysis treatments, and educated patients on care protocols.
- Delivered comprehensive hemodialysis care for patients with chronic kidney disease and ESRD.
- Supported staff training, mentored team members, and developed clinical competency programs.
- Ensured accurate documentation and compliance with regulatory and company standards.
- Built strong relationships with patients and families while promoting treatment adherence and positive clinical outcomes.
Education
Associate of Science - Nursing
Skills
CKD/ESRD management
Home Hemodialysis (HHD)
Peritoneal Dialysis (CAPD & CCPD)
Vascular Access Management
PD catheter care
Infection Prevention & Control
Quality Improvement (QAPI)
Regulatory Compliance
Interdisciplinary Team Collaboration
Patient & Caregiver Education
Adult Learning Principles
Motivational Interviewing
Certification
- Current Basic Life Support (BLS)- American Heart Association
- Current Tuberculosis (TB) Certification
Timeline
Clinic Manager
Fresenius Medical Center
06.2018 - 07.2026Read More
Registered Nurse/Patient Educator
Fresenius Medical Center
01.2015 - 06.2018Read More
Registered Nurse Team Leader
Fresenius Medical Center
06.2010 - 01.2015Read More
Meridian Community College
Associate of Science from Nursing
Read More