Aahil Qureshi
Davis,California
Summary
Proven to enhance guest satisfaction and team productivity at Target through exceptional communication and efficient cash handling. Demonstrated strong empathy and problem-solving skills, leading to a significant improvement in customer service. Skilled in managing high-volume workloads with a focus on achieving results and maintaining high standards of service.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
03.2023 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
Crew Member
McDonalds
09.2021 - 01.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Biological Psychology
University of California - Davis
Davis, CA06.2026
High School Diploma -
Lathrop High School
Lathrop, CA05.2022
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Detail Oriented
- Complaint Handling
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Guest Advocate
Target
03.2023 - Current
Crew Member
McDonalds
09.2021 - 01.2023
Bachelor of Science - Biological Psychology
University of California - Davis
High School Diploma -
Lathrop High School
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