Juliet Varela
Lehigh Acres,FL
Summary
Throughout my early teenage years, I have plenty of experience in the customer service industry. Having both exposure to the fast food as well as retail business, I have found myself becoming experienced in busy settings. I am driven and dedicated with a focus on providing exemplary service. I have developed the skill of multi-tasking and meeting performance objectives. Additionally, due to my education - I have experience in law. I have taken several classes toward my Real Estate Paralegal Certificate that I was awarded from FSW last semester, (2023).
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
07.2022 - Current
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Shift Leader
Tropical Smoothie Cafe
01.2022 - 07.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and customer service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
No Degree - General Education
Florida SouthWestern State College
Fort Myers, FL05.2024
Skills
- Guest Relations
- Legal Writing
- Exceptional Communication
- Professional demeanor
- Social media savvy
- Computer literacy
- Legal Analysis
- Adaptability
- Stress tolerance
- Customer Service
- Flexible Schedule
- Exceptional Writer
Certification
Certificate of Real Estate Paralegal
Certified in Photoshop
Certified in Microsoft Word
Certified in Excel
Languages
Spanish
Limited Working
Timeline
Guest Advocate
Target
07.2022 - Current
Shift Leader
Tropical Smoothie Cafe
01.2022 - 07.2022
No Degree - General Education
Florida SouthWestern State College