Cecilia Nino
Garland,TX
Summary
Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
12.2023 - Current
I am a guest advocate and I would help pick out items for guests who have drive up orders and bring them out to their cars. I also help at the checklanes and at guest services.
Customer Host
Walmart
08.2023 - 12.2023
I checked receipts at the door
Drive Thru Team Lead
Chick Fil A
06.2021 - 08.2023
I was a drive thru team lead and would run the shift. I also assisted with trainings and answering phone calls.
Education
Lakeview Centennial High School
Garland, TX05.2023
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Complaint Handling
- Customer Service
- Guest accommodations
- Flexible Schedule
- Payment Processing
- Financial Transactions
- Customer Relations
- Problem Resolution
Timeline
Guest Advocate
Target
12.2023 - Current
Customer Host
Walmart
08.2023 - 12.2023
Drive Thru Team Lead
Chick Fil A
06.2021 - 08.2023
Lakeview Centennial High School
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