Aahlya Earwood
Cartersville,GA
Summary
Seeking an opportunity within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Serve Co
Cartersville, GA
06.2024 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders efficiently, ensuring accurate information entry and timely fulfillment.
- Maintained detailed records of customer interactions using CRM software for future reference.
- Trained new team members on company policies, procedures, and best practices in customer service.
CNA Sitter/Caregiver
North GA home sitters
Calhoun
11.2021 - 05.2024
- As a CAN, I assist individuals who have difficulty performing basic day-to-day activities, for example, the elderly, disabled persons, or people suffering from chronic or mental disorders. Assist with personal care, administering medication, and providing companionship
Front Desk
Days Inn & Suites
06.2020 - 11.2021
- Welcoming and greeting, registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Additional duties included making and modifying reservations, acting as hotel operator, and performing concierge duties. As the face of the company, I always kept a positive and upbeat personality which expressed the desire to deliver outstanding guest service to our guests
Quality Control Inspector
Monitor Wheels & Tires
03.2019 - 01.2020
- Inspecting, testing, or measuring materials or rims for bolt placement. Measuring products with rulers, calipers, gauges, or micrometers.
Education
High School Diploma -
Woodland High School
Cartersville, GACNA Certification with CPR - undefined
Chattahoochee Tech
Cartersville, GA01-2021
Skills
- Problem Solving
- Attentive
- Clear Communications
- Writing Skills
- Time Management
- Organizational
- Empathy
- Willingness to Learn
- Goal Oriented
- Dependable
- Adhering to Schedule and Work Goals
- Customer service
- Active listening
- Critical thinking
- Data entry
- Call center experience
AWARDS
Employee of the Month, Leadership Award, Best Performer Award
Timeline
Customer Service Representative
Serve Co
06.2024 - Current
CNA Sitter/Caregiver
North GA home sitters
11.2021 - 05.2024
Front Desk
Days Inn & Suites
06.2020 - 11.2021
Quality Control Inspector
Monitor Wheels & Tires
03.2019 - 01.2020
CNA Certification with CPR - undefined
Chattahoochee Tech
High School Diploma -
Woodland High School