Aakanksha Patel
San Francisco,CA
Summary
Successfully led teams as Scrum Master, ensuring consistent delivery of optimal results through the successful development and launch of either Minimum Viable Products (MVPs) or comprehensive product sets. Championed the development and management of resilient rich internet applications, delivering superb user experiences. Served as dual-role Application Development Team Lead and Scrum Master, leveraging expertise in Scrum, Kanban, and SAFe to drive highly effective project outcomes. Demonstrated exceptional coaching skills with various groups including teams, product owners, stakeholders, and executives leading to stronger collaboration, increased innovation and enhanced accountability. Successfully collaborated with cross-functional teams across diverse portfolios, ensuring timely delivery of service requests and providing essential support as a Scrum Master. Led and facilitated the attainment of objectives, evaluated the team's proficiency in Agile methodologies, nurtured a collaborative workplace climate, and empowered teams to efficiently self-manage. Contributed to successful delivery of product increments by providing valuable assistance to product owners in backlog grooming, feature prioritization, and development. Expertly monitored and managed core program management expectations facilitated daily stand-ups, and orchestrated change management processes to ensure project success.
Overview
12
12
years of professional experience
Work History
Lead Scrum Master
Wells Fargo
San Francisco, CA
08.2022 - Current
- In my current role at Wells Fargo, I serve as the Lead Scrum Master for the public site team within the digital innovation division
- My responsibilities include proactively addressing systemic impediments to team agility and guiding teams on methods to escalate challenges when needed to prevent blockers
- Using empirical data to assess team scrum maturity, optimize velocity to organizational KPIs, and identify improvement opportunities
- Kept up to date with industry trends in agile software development methods
- Created dashboards using various tools such as JIRA, Confluence, tableau to track project progress and milestones
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies
- Driving Scrum adoption across all levels of the organization and facilitating Agile ceremonies
- Partnering with product owners to continuously refine the backlog and ensure alignment with organizational goals
- Managing financials, team forecasts, and resource allocations
- Building high-performing teams, addressing impediments, and encouraging adoption of new technologies
- Successfully implementing assert That for BDD automation and CI/CD implementation to streamline workflows and enhance collaboration
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews
- Acted as a servant leader to the development team by removing impediments and resolving conflicts
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used
- Supported the development team in understanding user stories, acceptance criteria and definition of done
- Removed impediments and protected team members from interruptions and distractions to maximize productivity
- Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times
- Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
Sr. Scrum Master/ Project Manager
Intel Corporation
Santa Clara, CA
02.2019 - 03.2023
- Managed a diverse portfolio of over 28 transportation management system applications as the project head of Intel Corporation's ART Logistic Transportation System Management team
- Contributed significantly to the successful migration of server infrastructure to DBaaS and Cloud Foundry for 28+ TMS (Transportation Management System) applications
- Facilitating sprint and release planning sessions with platform dev leads, project managers, and product owners
- Coordinating backlog grooming, sprint planning, and demonstrating completed functionality to key stakeholders
- Proficiently utilizing Agile tools such as JIRA, Rally, and Burndown charts to track progress and manage workflows
- Tracked and reported on project progress using burn down charts, velocity tracking and other metrics
- Assisted with developing and maintaining a product backlog according to business priorities
- Encouraged collaboration between teams by facilitating knowledge sharing sessions across multiple locations
- Evaluated existing processes and procedures within an organization to identify areas for improvement
- Kept up-to-date records of work accomplished in every sprint cycle, including detailed documentation on all changes made
- Revamped existing systems and processes by implementing automated testing with cypress.js and gitlab CI/CD, resulting in decreased reliance on manual workloads
- Offered recommendations on best practices for software application testing in preparation for production release
- Fostered teamwork and synergy among cross-functional units engaged in similar projects or initiatives
- Educated and influenced team members, stakeholders, and leadership on the value of incorporating Agile principles like Scrum
- Optimized multidisciplinary team collaboration, documentation, and issue resolution by implementing efficient Development Life Cycle (SDLC) processes
- Migrated .Net Framework and .Netcore based applications to on-premise cloud which helped to shutdown 10+ servers and reduced effort spent on server maintenance
- Expertly orchestrated the migration of data from EDW to SAP Hana by leading a team and handling all aspects of the process, including data analysis and the implementation of service API endpoint changes
- Spearheaded the completion of functional and non-functional validation across different environments (SIT, DEV, UAT) by leveraging tools such as team city, cloud foundry ,and windows server
- Coordinated with ART dev lead, project managers, and product owners in the SOS to do sprint and release planning for the ART.
Sr. Scrum Master |Project Lead
Genentech
South San Francisco, CA
04.2018 - 01.2019
- As Project Lead accountable for defining and monitoring standards for patient and customer experience across US Commercial, Medical, and Government Affairs (CMG); drove cross-CMG orchestration of engagement to enable the desired experience; executed effective, efficient, and compliant delivery in key channels
- Took on the responsibility of assessing team responsibilities and delegating tasks while also researching emerging technologies to improve overall efficiency
- Promoted Agile as a strategic asset for the organization
- Ensured optimal results and product delivery by leading cross-functional teams through sprint planning, daily stand-ups, and retrospectives as a committed Scrum Master
- Utilized different KPI reports to effectively communicate team progress across multiple SOS teams
- Equipped teams, product owners, and stakeholders with necessary skills through comprehensive training sessions
- Proficient in managing SFDC Salesforce data through tasks such as import/export, cleansing, and deduplication
- Maintain up-to-date knowledge on Salesforce releases and enhancements, applying new features to optimize data management processes and improve efficiency
- Demonstrated excellent communication by conveying documented processes, training users, and delivering ongoing Salesforce data-related support
- Implemented HPSM, Jira, Confluence, and bit bucket for efficient tracking of project milestones.
UI developer
GE-Digital
San Ramon, CA
11.2016 - 04.2018
- As UI developer implemented GE digital business industrial applications using angular JS, HTML, polymer JS
- Implemented HTML5, CSS3, JavaScript and jQuery for front end development of web applications
- Developed and maintained multiple Angular applications with TypeScript, HTML, CSS and JavaScript
- Collaborated with backend developers to integrate RESTful APIs into the application
- Implemented authentication and authorization using JSON Web Tokens
- Built reusable components that could be used across different projects or applications
- Worked closely with UX designers to ensure a consistent user experience across all platforms
- Monitored browser compatibility issues and provided fixes accordingly.
Front End Developer
Broadcom limited
Santa Clara, CA
07.2012 - 10.2016
- Developed dynamic websites using HTML 5, CSS 3, JQuery, JavaScript, JQuery UI, AJAX, XML, and Angular JS
- Designed and implemented RESTful web services in Java using Spring Boot framework
- Implemented automated unit tests using JUnit, Mocking
- Integrated 3rd party APIs into the existing system using SOAP and REST protocols for data exchange purpose.
Education
Master of Science -
University of Arizona
Tucson, AZ06.2017
Bachelor of Science -
Gujarat University
06.2010
Certified Scrum Master -
Scrum Alliance
Skills
- Agile Methodologies
- Project Management
- Cross-Functional Team Facilitation
- Scrum of Scrums (SoS)
- Sprint Planning and Retrospective Meetings
- Continuous Improvement
- Software Development
- Negotiation and Risk Reduction
- Metrics Program Implementation
- Team Building
- Communication and Facilitation
- Conflict Resolution
- Problem-Solving
- Time Management
- Budget Management
- Coaching and Mentorship
- Process Improvement
- Quality Assurance
- Open Source Technologies
- Jira
- JQL quarries
- Jira Automation
- Jira dashboard
- Creating Jira Filters and roadmap
- HTML
- CSS
- JavaScript
- Node JS
- UI package manager
- SAP Hana
- GIT CI/CD
- EDW
- MS Web Application Server
- Salesforce Admin(SFDC)
- HPSM
- Management
- GitLab
- GitHub
- Bitbucket
- Heroku
- Cloud Foundry
- Windows Server
Personal Information
Title: Lead Scrum Master (SAFe Practicener) | Technical Project Manager
Timeline
Lead Scrum Master
Wells Fargo
08.2022 - Current
Sr. Scrum Master/ Project Manager
Intel Corporation
02.2019 - 03.2023
Sr. Scrum Master |Project Lead
Genentech
04.2018 - 01.2019
UI developer
GE-Digital
11.2016 - 04.2018
Front End Developer
Broadcom limited
07.2012 - 10.2016
Master of Science -
University of Arizona
Bachelor of Science -
Gujarat University
Certified Scrum Master -
Scrum Alliance
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