Aalayah Ingram
BIRMINGHAM,AL
Summary
Customer Service Professional experienced in order fulfillment and utilizing handheld devices for efficient order processing. Enhanced customer satisfaction through effective communication and product recommendations. Motivated and adaptable team member committed to delivering exceptional service while mastering new skills independently.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Digital Personal Shopper
Walmart
BIRMINGHAM, AL
06.2025 - Current
- Picked Walmart customer items using a handheld device and the store app.
- Picked Walmart customer items using a handheld device and the store app.
- Staged completed orders in the pickup area for customers to collect.
- Identified and recommended products based on customer needs to enhance shopping experience.
- Staged completed orders in the pickup area for customer collection.
- Communicated order changes to customers via Walmart messaging tools to keep them informed and engaged.
Front Desk Assistant
Urban Air
BIRMINGHAM, AL
06.2024 - 07.2025
- Checked in guests and verified waivers before park admission.
- Greeted Urban Air guests and created welcoming front desk experiences.
- Answered phones and explained attractions, pricing, and party options.
- Processed payments through point-of-sale system and issued receipts.
- Scheduled birthday parties and coordinated reservation details with families.
Education
Clay-Chalkville High School
Pinson, ALSkills
- Order fulfillment
- Point of sale
- Inventory management
- Customer service
- Attention to detail
- Organizational skills
- Time management abilities
- Adaptability and flexibility
- Teamwork and collaboration
- Relationship building
- Self-motivation
Certification
- CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Affiliations
- Track and Field Team Member | [Clay-Chalkville High School/Hurdler] — [Years Active, e.g., 2023–2024]
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Digital Personal Shopper
Walmart
06.2025 - Current
Front Desk Assistant
Urban Air
06.2024 - 07.2025
Clay-Chalkville High School