Aaleah Krone
Cleveland,OH
Summary
Background in studio management, ready to deliver impactful results. Skilled in coordinating team efforts, ensuring smooth operations, and adapting to evolving needs. Strong leadership qualities, effective communication, and problem-solving abilities. Proven track record in fostering collaboration and driving projects to successful completion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Studio Manager
SWTHZ
07.2025 - Current
- Increased membership satisfaction through personalized service and tailored solutions.
- Conducted studio tours highlighting facilities and services tailored to individual needs.
- Clearly communicated membership options, ensuring comprehensive understanding of benefits.
- Successfully enrolled guests by utilizing effective sales techniques and company protocols.
- Proactively scheduled appointments and followed up on leads to maximize business opportunities.
- Promoted marketing campaigns and special offers to engage leads and current members.
- Collaborated with Studio Manager to achieve membership and revenue growth targets.
- Coached sales associates to refine techniques and expand product knowledge effectively.
- Led by example, demonstrating strong work ethic and customer service skills.
- Supported performance management through goal-setting and regular feedback sessions.
- Ensured a clean and safe studio by enforcing hygiene and safety standards.
- Managed cleaning staff to uphold high cleanliness standards throughout the studio.
- Identified operational improvements, implementing effective solutions to enhance member experience.
General Manager
Club Pilates
08.2024 - 07.2025
- Increased membership retention through effective sales and relationship management.
- Managed studio operations, ensuring alignment with Regional General Manager's objectives.
- Enhanced member experience by overseeing daily service quality and operations.
- Recruited and trained staff, fostering a high-performing team culture.
- Optimized budget allocations by analyzing financial reports, driving profitability effectively.
- Established KPIs to track progress and achieve strategic business goals.
Senior Sales Associate
Club Pilates
05.2024 - 08.2024
- Assists the Studio Manager with member retention, new membership sales by bringing new members to the studio, helping them define their fitness goals, and getting them into the studio to discover what Club Pilates is all about.
Sales Associate
Club Pilates
08.2023 - 05.2024
- Assists the Studio Manager with member retention, new membership sales by bringing new members to the studio, helping them define their fitness goals, and getting them into the studio to discover what Club Pilates is all about.
Hostess/Togo Specialist
Macaroni Grill
12.2019 - 03.2024
- In-depth knowledge of menu items and cash handling, aids in assisting customers with order placement, as well as order fulfillment
Supplemental Instructor (SI)
Cleveland State University, TASC
01.2021 - 05.2023
- Provided extra assistance to Chemistry 161 students by holding group study sessions to aid students in gaining a better grasp of concepts covered in class
Structured Learning Assistant (SLA)
Cleveland State University, TASC
08.2020 - 12.2020
- Provided extra assistance to English 101 students by holding group sessions to aid students in gaining a better grasp of concepts covered in class
Education
Bachelor of Health Science -
Cleveland State University
Cleveland, OH05.2023
Skills
- Health and safety
- Meeting facilitation
- Studio management
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Computer skills
- Organizational skills
- Team collaboration
- Team leadership
- Adaptability and flexibility
- Verbal and written communication
- Problem resolution
- Relationship building
- Customer relations
- Scheduling and coordinating
- Analytical thinking
- Hiring and training
- Training and development
- Professionalism
- Task delegation
- Documentation and reporting
EXTRACURRICULAR ACTIVITIES
Cleveland State University, Cleveland-Region Interprofessional Area Health Education Center (NEOMED) Euclid Avenue, OH AHEC Scholar (2021-2023) AHEC Scholar Ambassador (2023-2024) Cleveland State University, Minority Association of Pre-Medical Students (MAPS) Euclid Avenue, OH Treasurer (2021-2023) Social Media Chair (2020-2021)
Certification
-CPR Certified
-First Aid Certification
Timeline
Assistant Studio Manager
SWTHZ
07.2025 - Current
General Manager
Club Pilates
08.2024 - 07.2025
Senior Sales Associate
Club Pilates
05.2024 - 08.2024
Sales Associate
Club Pilates
08.2023 - 05.2024
Supplemental Instructor (SI)
Cleveland State University, TASC
01.2021 - 05.2023
Structured Learning Assistant (SLA)
Cleveland State University, TASC
08.2020 - 12.2020
Hostess/Togo Specialist
Macaroni Grill
12.2019 - 03.2024
Bachelor of Health Science -
Cleveland State University