Aalee Sykes
Summary
Proven leader and skilled Aviation Electrician's Mate with the US Navy, adept in avionic troubleshooting and personnel management. Enhanced aircraft maintenance efficiency by applying critical thinking and electrical safety procedures, significantly reducing maintenance costs. Excelled in fast-paced environments, ensuring high-quality customer service and operational excellence across roles.
Overview
24
24
years of professional experience
Work History
Aviation Electrician's Mate
US Navy
San Diego, CA
04.2002 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported aircraft electronic system components to reduce maintenance costs and improve longevity.
- Executed preventive maintenance for landing gear electrical and electronic components to comply with schedule and specifications.
- Constructed aircraft wiring harness system components to interconnect sub-systems and components throughout aircraft.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
- Recorded maintenance actions in aircraft logbooks.
- Maintained all aircraft in accordance with organizational maintenance requirements.
Food Service Worker
Domino's Pizza
Maryville
09.2001 - 03.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Telecommunications Specialist
Aegis Communications
Saint Joseph, MO
02.2001 - 07.2001
- Reduced call wait times by efficiently managing call queues and prioritizing urgent requests.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Maintained high-quality service standards for all inbound calls, ensuring prompt and accurate assistance.
- Assisted team members with challenging calls, providing guidance and support to ensure positive outcomes.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Enhanced communication skills through active listening, empathy, and clear verbal responses during customer interactions.
- Demonstrated strong problem-solving skills by resolving customer issues during first call.
Cashier
Walmart
Maryville, MO
09.1999 - 01.2001
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier
HyVee Grocery Store
Maryville, MO
10.1998 - 07.1999
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate of Arts - General Education
National University
La Jolla, CA05.2017
No Degree - Nursing
Southwestern College
Chula Vista, CANo Degree - General Education
Central Texas College
Killeen, TXNo Degree - General Studies
Northwest Missouri State University
Maryville, MOSkills
- Electrical safety procedures
- Career Counseling
- Attention to Detail
- Critical Thinking
- Clear Communication
- Decision-Making
- Avionic Troubleshooting
- Aircraft Electrical Systems
- Safety protocol knowledge
- Inspection documentation
- Maintenance Documentation
- Personnel Management
Timeline
Aviation Electrician's Mate
US Navy
04.2002 - 05.2022
Food Service Worker
Domino's Pizza
09.2001 - 03.2022
Telecommunications Specialist
Aegis Communications
02.2001 - 07.2001
Cashier
Walmart
09.1999 - 01.2001
Cashier
HyVee Grocery Store
10.1998 - 07.1999
Associate of Arts - General Education
National University
No Degree - Nursing
Southwestern College
No Degree - General Education
Central Texas College
No Degree - General Studies
Northwest Missouri State University