AALEIGHA DUBOIS
Montgomery,La
Summary
Motivated candidate aiming to utilize problem-solving, customer service, and technology capabilities to enhance individual development and support company success.
Overview
6
6
years of professional experience
Work History
Public Tag Agent
Express Office of Motor Vehicles
07.2024 - Current
- Processed driver license duplicates and renewals in compliance with state policy.
- Collected payments and executed reinstatement transactions for vehicles and driver licenses.
- Balanced end-of-day transactions to ensure accuracy in records.
- Counted and logged inventory of office supplies for efficient resource management.
- Managed office email correspondence to facilitate communication and address inquiries.
Front Desk Guest Service Representative
Courtyard By Marriott
08.2023 - 06.2024
- Processed guest check-in and check-out to ensure rapid turnover.
- Entered daily occupancy figures and room rates into property management system.
- Operated multi-line phone system to manage inquiries and route calls effectively.
- Resolved guest inquiries, complaints, and special requests to improve overall experience.
Secretary
Dept. Children And Family Services
11.2022 - 02.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Assisted coworkers and staff members with special tasks on daily basis.
Correctional Officer
Winn Correctional Center
02.2022 - 04.2022
- Conducted comprehensive searches of inmate cells to detect contraband and prohibited items.
- Performed regular and emergency head counts to uphold security protocols.
- Prepared and organized forms, reports, records, and activity journals efficiently.
IT student Worker
Louisiana College Information Technology
08.2019 - 12.2019
- Tested and verified proper functioning software.
- Restored labs with new equipment.
- Answering phones and greeting guest.
- Regularly communicated with management to provide feedback and updates.
- Completed research, compiled data, and assisted in timely reporting.
- Addressed and resolved customer complaints.
Education
Social Work
Louisiana College
Pineville, LAHigh School Diploma - undefined
Montgomery High School
Montgomery, La05.2019
Skills
- Customer service and support
- Data entry and management
- Critical thinking and problem solving
- Calendar organization
- Computer proficiency
- Financial transaction processing
- Guest account management
- Administrative assistance
- Front office operations
Timeline
Public Tag Agent
Express Office of Motor Vehicles
07.2024 - Current
Front Desk Guest Service Representative
Courtyard By Marriott
08.2023 - 06.2024
Secretary
Dept. Children And Family Services
11.2022 - 02.2023
Correctional Officer
Winn Correctional Center
02.2022 - 04.2022
IT student Worker
Louisiana College Information Technology
08.2019 - 12.2019
Social Work
Louisiana College
High School Diploma - undefined
Montgomery High School
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