Aaleisa Phillips
Richmond,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Representative to the next level.
Overview
4
4
years of professional experience
Work History
Warehouse Sorter
Amazon
Katy, Texas
06.2024 - Current
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
- Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
Sales Cashier
Wal-Mart
Missouri City, Texas
04.2021 - 01.2022
- Supervised and provided on-the-job training for new hires
- Monitored automated checkout stations to ensure efficiency and customer support.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Home Depot
Cypress, TX
10.2020 - 02.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Hightower High School
Missouri City, TX05.2020
Skills
- Communication
- Patience and composure
- Customer Satisfaction
- microsoft office and excel spreadsheets
- Customer Service
- Reliability and punctuality
- Data entry proficiency
- Creative Thinking
References
- Miss Demetria Jones, 713-201-0681
- Mr. Alanizo Macabee, 281-918-6377
Timeline
Warehouse Sorter
Amazon
06.2024 - Current
Sales Cashier
Wal-Mart
04.2021 - 01.2022
Cashier
Home Depot
10.2020 - 02.2021
High School Diploma -
Hightower High School