Aaliya Muse
Minneapolis,MN
Summary
Healthcare Management graduate with experience in healthcare operations, administrative support, referral coordination, staff training, and workflow improvement. Skilled in documentation, data management, EHR systems, and supporting clinical teams. Strong organizational and communication skills with experience improving administrative processes.
Overview
4
4
years of professional experience
Work History
Healthcare Management Intern
Axis Medical Center
Minneapolis, MN
06.2026 - 08.2026
- Created a standard operating procedure (SOP) with detailed instructions and screenshots to ensure consistent workflows and effective staff training.
- Streamlined organization and follow-up monitoring by maintaining and testing an Excel referral tracking system.
- Enhanced referral management workflows by creating an updated process chart reflecting staff feedback.
Lead Behavioral Therapist (ABA)
Zam Caring Center
Minneapolis, MN
12.2023 - 08.2026
- Collaborated with clinical supervisors, caregivers, and team members to coordinate services, maintain continuity of care, and support individualized treatment plans.
- Monitored patient progress and provided updates to clinical supervisors for informed decision-making.
- Streamlined clinical operations through accurate patient records, treatment data tracking, and timely documentation.
- Facilitated staff training and onboarding by guiding clinical procedures, documentation standards, and daily workflows.
Administrative Intern (Step Up Program)
Hennepin County
Minneapolis, MN
06.2022 - 08.2022
- Organized records and tracked information to ensure smooth daily administrative operations and timely task completion.
- Streamlined data management by maintaining Excel spreadsheets for accurate reporting and progress monitoring.
- Coordinated updates and administrative tasks to enhance departmental workflows.
Education
Bachelor of Applied Science (BASc) - Healthcare Management
University of Minnesota
Minneapolis, MN08-2026
Skills
Healthcare Operations EHR/EMR Systems (eClinicalWorks) Microsoft Excel Data Entry & Reporting Referral Coordination Documentation & Records Management HIPAA Compliance Staff Training & Onboarding Workflow Improvement Scheduling & Administrative Support Patient referral tracking
Timeline
Healthcare Management Intern
Axis Medical Center
06.2026 - 08.2026
Lead Behavioral Therapist (ABA)
Zam Caring Center
12.2023 - 08.2026
Administrative Intern (Step Up Program)
Hennepin County
06.2022 - 08.2022
Bachelor of Applied Science (BASc) - Healthcare Management
University of Minnesota