Aaliyah Abdul-Basit
Cleveland,Ohio
Summary
Dedicated professional focused on delivering exceptional customer service and fostering teamwork. Passionate about public service, with a strong commitment to community involvement and creating inclusive environments. Effectively collaborates with diverse teams to enhance customer experience and resolve conflicts.
Overview
3
3
years of professional experience
Work History
Sells Associate
A scent Above
Canton, OH
06.2025 - Current
- Guided customers in selecting products and ordering, enhancing their shopping experience.
- Greeted customers upon entering the store with a friendly demeanor.
- Delivered customer service support, contributing to overall satisfaction and loyalty.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for efficient access and maintained optimal stock levels.
- Maintained a clean and organized work area throughout shifts.
- Collaborated with team members to maximize productivity and efficiency.
Food Runner
Silverspot Cinema
Orange Village, OH
12.2024 - Current
- Coordinated with kitchen staff to manage food orders and streamline workflow.
- Organized food orders and ensured accuracy of items served to customers.
- Verified accuracy of all orders before leaving the kitchen area.
- Responded to customer requests promptly by communicating with team members.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Team Member
Graeter's Ice Cream
Orange, Ohio
08.2023 - 08.2024
- Provided exceptional customer service during busy ice cream shop hours.
- Processed customer transactions at cash register, ensuring accuracy and efficiency.
- Educated customers on ice cream flavors and desserts, improving their overall experience.
- Prepared and served a variety of ice cream flavors and desserts.
- Maintained cleanliness and organization of workstations and dining areas.
- Followed food safety guidelines to maintain product quality and hygiene standards.
- Executed opening and closing duties, including setting up displays, restocking items, and maintaining sales floor cleanliness.
Summer Youth Employment Program
Y.O.U - Youth Opportunities Unlimited
06.2024 - 07.2024
- Collaborated with team members to generate innovative campaign concepts that engaged target audience.
- Designed and produced marketing flyers to promote campaign effectively.
- Developed website using coding skills to enhance online presence of campaign.
Education
Bachelor of Science - International Business
Central Sate University
Wilberforce, OH05-2028
High School Diploma -
Campus International High School
Cleveland05-2024
Skills
- Inventory management
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
Accomplishments
Award of Excellence in Mathematics, Campus International High School (11th grade)
Activities
- College Now of Greater Cleveland- Participate in the Impact program to prepare for the PSAT/NMSQT (10th grade) and SAT (11th and 12th grade).
- Civic Team, Campus International High School- Engage in civic activities that include visiting the voting registration polls and developing bills around gun violence.
- Karamu House- Attended training at the Karamu House and performed in the fall, spring, and summer theater productions.
- Unsilenced Voice of CMSD team, Cleveland Metropolitan School District (CMSD)- Write articles/blogs on various topics based on interviewee responses and research.
- Art of Me, Shaker Heights, Ohio- Played the role as a podcaster in a local film, 'Stream This' written by seniors from the Mount Pleasant Community Center in Cleveland, Ohio.
- YMCA Ohio Youth in Government, Columbus, Ohio- Attended the conference in spring 2023 at the Ohio Statehouse in Columbus, Ohio, and worked with my partner to get the bill passed.
- Manager for the Volleyball Girls Team, Campus International High School, Worked with the varsity girls volleyball team coach to manage/support the players and operate the concession stands as a volunteer during the games.
- Future Democracy, Cleveland, Ohio- Completed the required training to participate in the mandatory Monday Night Organizational Meeting and worked the Election Day (03/18/24).
- 24th Annual Rock Your World with STEAM Family Festival, Cleveland Metropolitan School District (CMSD)- Served as a volunteer at the booth disseminating activities to the students and families.
- UI/UX certification
- HTML certification
Timeline
Sells Associate
A scent Above
06.2025 - Current
Food Runner
Silverspot Cinema
12.2024 - Current
Summer Youth Employment Program
Y.O.U - Youth Opportunities Unlimited
06.2024 - 07.2024
Team Member
Graeter's Ice Cream
08.2023 - 08.2024
Bachelor of Science - International Business
Central Sate University
High School Diploma -
Campus International High School