Aaliyah Austin
McDonough,GA
Summary
Sales Associate specializing in customer service, retail sales and upselling techniques. Proficient in interfacing with diverse customers to provide ideal product recommendations and exceed sales quotas.
Overview
1
1
year of professional experience
Work History
Apparel Sales Associate
Walmart
05.2023 - Current
- Provided exceptional customer service by greeting customers, actively listening to their needs, and offering assistance in each department.
- Addressed customers concerns and request in professional and timely manner, including providing information about products and store policies.
- Managed approximately 20 incoming call per day from customers directing them to appropriate department or individual within organization.
- Managed approximately 30 incoming calls per day from customers.
- Maintained store environment by ensuring merchandise is neatly displayed, folded, and organized according to company standard.
- Maintained professional demeanor and tone of voice while interacting with customers to uphold company's reputation for excellent customer service.
- Monitored inventory levels and assisted with restocking merchandise on sales floor to ensure availability of products to customers.
Education
High School Diploma -
Locust Grove High School
Locust Grove, GASkills
Active Listening
Telephone Etiquette
Customer Service Skills
Technical Proficiency
Multi-tasking
Patience and Empathy
Time Management
Confidentiality
Timeline
Apparel Sales Associate
Walmart
05.2023 - Current
High School Diploma -
Locust Grove High School