AALIYAH BROWN
Hillsborough County Schools
Tampa,FL
1
Language
4
years of professional experience
To secure an entry-level position in the healthcare field, where I can utilize my passion for helping others, strong interpersonal skills, and dedication to making a positive impact on patients’ lives. Eager to gain valuable experience and contribute to a collaborative team environment while learning and growing within the dynamic healthcare industry.
Work History
After-School Care Provider
1 Year- Supervised students during after-school programs, maintaining safe, structured environment.
- Monitored behavior and redirected students using consistent positive discipline techniques.
- Assisted students with homework completion and organized academic enrichment activities.
- Supported daily routines, including attendance tracking, snack distribution, and cleanup.
- Communicated student concerns to staff, ensuring timely response to safety needs.
Seasonal Worker
2 Months- Managed stockroom organization to keep merchandise accessible and audit-ready.
- Coordinated shipment processing, ensuring accurate receiving and timely floor placement.
- Supported beauty advisors with product location, inventory checks, and guest assistance.
- Maintained clean, organized sales floor aligned with brand presentation standards.
- Executed register support and transaction flow during peak customer traffic.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Barista
1 Year 8 Months- Fostered a welcoming atmosphere, enhancing customer enjoyment and loyalty.
- Create a welcoming and enjoyable experience for customers.
- Processed customer orders at the counter. and ensure their satisfaction while maintaining cleanliness and adherence to Starbucks standards.
Customer Service
7 Months- Responded to customer inquiries via phone, email, and chat, ensuring timely communication and support.
- Resolve customer complaints, issues, and concerns in a professional and efficient manner.
- Provided accurate information on products, services, and company policies, enhancing customer understanding and satisfaction.
- Process orders, returns, exchanges according to established procedures.
- Handled irate customers with empathy and patience, achieving satisfactory resolutions and maintaining customer trust.
Sales Associate
1 Year 1 Month- Provided exceptional customer service, assisting customer in product selection.
- Maintained a clean and organized store environment.
- Answer multiple calls and multitask.
- Resolve customer concerns and ensured a positive experience.
- Communicate effectively to coordinate tasks and maintain workflow efficiency.
Education
Associate degree
Currently enrolled
High School Diploma
Dean’s List and Perfect Attendance Award
Skills
Time management
Cash handling
Team leadership
Cleanliness
Customer service
Work ethic and integrity
Customer assistance
Opening and closing duties
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Worker
Ulta Beauty Inc.
2025.12 - 2026.02Read More
After-School Care Provider
Hillsborough County Schools
2025.10 - CurrentRead More
Barista
Starbucks
2024.02 - 2025.10Read More
Customer Service
Making A Statement
2023.07 - 2024.02Read More
Sales Associate
Busch Garden
2022.05 - 2023.06Read More
Wharton High School
High School Diploma
Read More
Hillsborough Community College
Associate degree
Read More