Aaliyah Diaz
Tucson,AZ
Summary
Highly motivated professional with experience in talent acquisition, employee relations, and performance. Also experienced in professional dedicated to helping clients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Action Behavior Centers
01.2024 - 03.2024
- Implemented individualized ABA therapy plans for children with autism spectrum disorder(ASD) ,focusing on enhancing communication, social skills, and adaptive learning through behavior modification and positive reinforcement
- Conducted detailed data collection and analysis to monitor progress and inform adjustments to therapy strategies, ensuring personalized and effective interventions
- Collaborated with families,educators,and interdisciplinary teams to ensure a consistent and supportive environment for clients, enhancing the overall effectiveness of ABA interventions
- Engaged in continuous professional development to stay abreast of the latest ABA techniques and technologies, contributing to the high-quality care and positive outcomes for children at Action Behavior Center.
Kids Club Associate
LA Fitness
11.2022 - 03.2023
- Over saw the Kids Club at LA Fitness,providing a safe and engaging environment for children while their parents utilized the gym facilities, ensuring a positive experience for both children and parents during the seasonal period.
- Designed and implemented a variety of age appropriate activities,including games,arts and crafts, and physical fitness challenges, to keep children entertained and active
- Maintained strict safety protocols and cleanliness standards within the KidsClub area, conducting regular checks and promptly addressing any hazards to ensure the well-being of all attendees
- Facilitated smooth communication with parents regarding their children's experiences, preferences, and any specific needs, fostering trust and satisfaction with the Kids Club services.
Cashier
The Home Depot Inc
06.2022 - 09.2023
- Provide Customer Service greet customers entering the establishment, answer questions, and provide information about products or services. Resolve customer complaints or guide them to the appropriate personnel.
- Promote Sales upsell or cross-sell products or services to customers, such as suggesting additional items or promotions.
- Maintain Cash Register operate cash registers, scanners, and other electronic equipment. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
- Maintain Cleanliness keep the checkout area clean and organized, including removing trash, wiping down surfaces, and restocking supplies such as bags and receipt paper.
- Work Collaboratively coordinate with other team members, including sales associates and supervisors, to ensure smooth operations and excellent customer service.
Self Checkout Cashier
Frys Food Store
01.2021 - 03.2022
- Collaborated with team members to ensure smooth operations during peak hours, minimizing delays for customers.
- Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.
- Ensured availability of adequate supplies such as receipt paper rolls and plastic bags, replenishing them regularly at each station for customer convenience.
- Provided exceptional customer service by answering questions and addressing concerns during the self-checkout process in a timely manner.
Education
High School Diploma -
Sunnyside High School
Tucson, AZ05.2021
Skills
- Program Development
Activity Scheduling,
Engagement Strategy, Behavioral Intervention
- Safety Management
Emergency Protocols,
Risk Assessment,
Hygiene Standards
- Data Analysis
Progress Tracking,
Reporting,
Performance Metrics
- Client Relations
Communication Skills, Parent Interaction, Feedback Incorporation
- Team Coordination
Collaborative Planning, Conflict Resolution, Cross-functional Teamwork
- Professional Development
Continuous Learning, Certification Pursuit, Skill Enhancement
Certification
- fingerprint clearance card
- CPR first aid/ AED
- Foods Handler Card
- TB test Negative
Languages
Spanish
Limited Working
Timeline
Behavior Technician
Action Behavior Centers
01.2024 - 03.2024
Kids Club Associate
LA Fitness
11.2022 - 03.2023
Cashier
The Home Depot Inc
06.2022 - 09.2023
Self Checkout Cashier
Frys Food Store
01.2021 - 03.2022
High School Diploma -
Sunnyside High School