Aaliyah Gentle
Overview
8
8
years of professional experience
1
1
Certification
Work History
Northwell Health -Flexstaff
Front Desk Receptionist
Manhattan, NY
03.2023 - 06.2024
- Greeted patients, verified insurance information, and collected copays.
- Scheduled appointments, managed patient records, and updated medical histories.
- Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
- Processed payments, reconciled accounts receivable reports, and generated invoices for services rendered.
- Familiar with using Northwell systems Touch Works, Soarian , Phoenix and ECARE also experience in epic
City MD
Medical Scribe
Brooklyn, NY
08.2023 - 12.2023
- Documented detailed histories, physical exams, lab results, diagnostic imaging studies, treatments, medications, and other relevant information
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height, and weight measurements accurately and reported any abnormalities to the supervising physician
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring the cleanliness of the room before patient arrival
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
Whole Foods Market
Customer Service Representative
New York, NY
12.2019 - 09.2023
- Greeted customers, answered questions, and responded to complaints in a professional manner
- Performed end-of-shift duties such as balancing drawers, reconciling receipts, and bagging items
- Processed payments using credit card machines, POS terminals, and other payment processing systems
- Assisting training new hires
Bushwick Dialysis Center
Medical Office Associate
Brooklyn, NY
12.2017 - 09.2019
- Greeted patients and clients that enter the facility
- Answered emails, faxes, and phone calls
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Collected copayments, processed transactions and updated relevant records.
- Monitored patient vital signs, lab results and other indicators of health.
Cobble Hill Health Center
Unit Secretary
Brooklyn, NY
07.2016 - 12.2018
- Answered phones, screened calls, took messages, and transferred calls as needed
- Assisted physicians with preparing examination rooms before seeing patients
- Provided administrative support to medical staff, including scheduling appointments and maintaining patient records
- Verified insurance coverage before admitting patients into the facility.
- Performed nursing assistance duties when needed.
Education
Associate of Applied Science - Biology
Borough of Manhattan Community College
12-2024
Skills
- Insurance Verification
- Electrocardiography (EKG)
- Vital Sign Monitoring
- Direct Patient Care
- Team player
- Typing Proficiency
- phlebotomy
Certification
- Certified Medical Assistant |Stepful inc 2024
- Certified Nursing Assistant | Access Careers 2023
- Basic Life Support | Access Careers 2023
- Temporary Nurse Aid | Empire Hill Training center 2018
Timeline
City MD
Medical Scribe
08.2023 - 12.2023
Northwell Health -Flexstaff
Front Desk Receptionist
03.2023 - 06.2024
Whole Foods Market
Customer Service Representative
12.2019 - 09.2023
Bushwick Dialysis Center
Medical Office Associate
12.2017 - 09.2019
Cobble Hill Health Center
Unit Secretary
07.2016 - 12.2018
Associate of Applied Science - Biology
Borough of Manhattan Community College