Aaliyah Hinton
Fort Bliss,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills such as multitasking and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
25U Signal Support Systems Specialist
United States Army
Fort Bliss, TX
11.2021 - Current
- Enhanced communications capabilities by installing and maintaining signal support systems and neworks
- Provided technical assistance to over 1,0000 users, optimizing the effectiveness of communication devices and systems
- Managed preventive maintenance checks on equipment, ensuring reliability and readiness for mission-critical operation.
- Resolved complex communication issues with a combination of trouble-shooting techniques and equipment replacements.
- Collaborated with team members in different army organizations to establish effective communication networks and training during various exercises and missions.
- Conducted thorough inventory assessments to ensure accurate records of all communications equipment on hand.
- Managed over 100 communication devices averaging about $1,700,000.
- Liaised with management to communicate vital information about system statuses,upgrades and repairs effectively.
- Performed software updates on communications devices, minimizing downtime due to outdated technology.
- Developed risk mitigation plans for potential communication disruptions during field operations or emergency situations.
- Coordinated closely with other other organizations to establish an interconnected network that facilitated seamless data transmission between teams.
- Handled all troubleshooting task for signal support services,which included radio,wire and battlefield automated systems.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Assisted with day to day help desk operations.
25U Signal Support Systems Specialist
US Army
Camp Humphreys, Korea
10.2020 - 09.2021
- Troubleshot, repaired, and maintained communication systems such as radios, telephones, and computers.
- Maintained inventory of all equipment associated with the signal support system.
- Assisted in developing training plans for new personnel regarding the use of signal support systems.
- Provided guidance and direction to junior members of the team regarding technical aspects of their duties.
- Ensured compliance with applicable regulations when installing or maintaining communication networks.
- Updated documentation related to signal support systems including diagrams, wiring instructions, user manuals.
- Installed and employed signal support systems and terminal devices for battlefield situations.
Education
High School Diploma -
Pasquotank County High School
Elizabeth City, NC06-2018
Skills
- Adaptability and Flexibility
- Attention to Detail
- Business development understanding
- Call Documentation
- Customer Service
- De-Escalation Techniques
- Microsoft Office
- Understanding Customer Needs
- Verbal and written communication skills
Certification
- Cardiopulmonary Resuscitation Certification-20 October 2023
Accomplishments
- Army Achievement Medal
Timeline
25U Signal Support Systems Specialist
United States Army
11.2021 - Current
25U Signal Support Systems Specialist
US Army
10.2020 - 09.2021
High School Diploma -
Pasquotank County High School