Prepared samples for testing following standard protocols and safety procedures
Performed data entry into laboratory databases for analysis and storage
Communicated effectively with colleagues regarding test results or other important information related to laboratory operations
Organized laboratory supplies and materials; monitored inventory levels; ordered new supplies as needed
Patient Service Specialist
Lighthouse Behavioral Health Solutions
11.2021 - 08.2023
Coordinated physicians' schedules and maintained patient flow by communicating patient arrivals or delays
Verified insurance coverage as well as ensured claims are processed and paid
Prepared bills and invoices, documented amounts due, and assisted patients with billing questions
Provided patients with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan
Laboratory Assistant
Lighthouse Behavioral Health Solutions
11.2021 - 08.2023
Provided specimen collection devices and instructions to patients selected and/or identified by authorized practice staff on how to provide urine and/or oral fluid specimens
Accurately completed test requisitions, to include patient demographics and billing information, collecting copies of patient insurance cards
Prepared specimens with proper labeling and requisition forms
Ordered supplies and maintained inventory at practice to ensure sufficient collection supplies are available for testing
Education
Bachelor of Arts - Sociology
The Ohio State University
Columbus, OH
08-2021
Medical Coder Certificate - undefined
University of Cincinnati
Cincinnati, OH
08-2025
Skills
Medical coding
Basic Understanding of Medical Terminology
Knowledge of Electronic Medical Records Systems (EMR)