Aaliyah Hurtado
Eagle Pass
Summary
Knowledgeable worker with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Strongly skilled in following orders and meeting requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Doorbusters Deals
Eagle Pass, TX
11.2025 - Current
- Managed point-of-sale systems to ensure swift and accurate customer transaction processing.
- Resolved customer product inquiries while ensuring a high standard of service excellence.
- Conducted systematic audits to uphold integrity of cash drawer balances.
- Executed supplementary store responsibilities to maintain operational flow during non-peak hours at registers.
CBP Caregiver/Monitor
Luke & Associates
Eagle Pass, TX
10.2023 - 02.2025
- Implemented safety protocols and provided compassionate care for unaccompanied children and families.
- Endured prolonged periods of standing and sitting to maintain operational efficiency.
- Assisted with bathing and dressing individuals in appropriate clothing, including shirts, sweatpants, socks, and shoes. Provided support in selecting and distributing clothing items to enhance comfort and hygiene.
- Assessed environment and provided constant supervision of unaccompanied children to avert potential incidents and ensure well-being.
- Engaged in teamwork to implement safety protocols and provide a secure atmosphere for unaccompanied children and families.
- Facilitated daily living tasks for individuals, emphasizing comfort and respect for personal dignity.
Front End Cashier
Walmart
Eagle Pass, TX
08.2022 - 10.2023
- Managed checkout operations by efficiently scanning products, processing payments, and ensuring a welcoming environment for customers.
- Regularly sanitized and arranged work station to uphold a presentable and functional workspace throughout the day.
- Applied best practices in lifting to ensure safety while handling weights over 50 lbs.
- Fostered a cooperative team environment while stepping into leadership roles as needed to drive project success.
- Exhibited physical stamina by consistently standing for long periods to support workflow and productivity.
- Engaged with customers to clarify questions and resolve concerns.
- Implemented strategies to engage shoppers, ensuring satisfaction and maintaining a friendly shopping experience.
Team Member/Cashier
KFC
Eagle Pass, TX
07.2022 - 08.2022
- Managed order intake and payment transactions, maintaining high standards of service and operational efficiency.
- Achieved elevated customer satisfaction levels by fostering strong guest relationships and promoting menu highlights effectively. Elevated overall dining satisfaction through proactive guest engagement and personalized responses to menu inquiries. Transformed dining experiences by delivering enthusiastic service and tailored information on menu options and promotions.
- Managed order entry and payment processing within POS system, maintaining high standards of accuracy and customer satisfaction.
- Oversaw order assembly process, guaranteeing accuracy and optimal packaging or plating for customer satisfaction.
- Executed daily cash drawer reconciliations, verifying that all transactions aligned with financial records.
- Managed customer feedback and complaints, facilitating escalation to supervisory staff when appropriate.
- Assisted in task execution by maintaining open lines of communication with team members and supervisors.
Cashier/Dishwasher
Wendy's
Eagle Pass, TX
08.2021 - 12.2021
- Coordinated communication efforts among team members and management, contributing to the successful completion of assigned tasks.
- Achieved high guest satisfaction by providing warm greetings and thorough explanations of menu items. Fostered a seamless dining experience through attentive service and prompt response to guest needs.
- Engaged with colleagues to streamline processes and ensure optimal service delivery to customers.
- Implemented rigorous cleaning protocols at restaurant and cashier station to ensure a pleasant dining experience for customers.
- Achieved seamless payment processing through proficient operation of cash register. Executed cash and credit card transactions with precision. Maintained cash drawer accuracy by balancing at the beginning and end of each shift.
- Managed order intake for food and beverages, ensuring clarity and accuracy during in-person drive-thru and telephone communications.
- Conducted regular inventory assessments and restocked restaurant and lobby areas to maintain optimal service standards.
- Executed timely cleaning of dishes to uphold sanitation standards and support food preparation activities.
Education
Arts - College
Southwest Texas Junior College
Eagle Pass, TX05.2023
Associate's degree -
High school diploma - General Studies
C C Winn High School
Eagle Pass, TX06.2020
Skills
- Point of Sale
- Computer proficiency
- Food Service
- Inventory Management
- Food Preparation
- Culinary skills
- Store Maintenance
- Product Promotion
- Basic math
- Computer skills
Certification
- Driver's License
- September 2020 to August 2029
Languages
Spanish
Bilingual
English
Timeline
Cashier
Doorbusters Deals
11.2025 - Current
CBP Caregiver/Monitor
Luke & Associates
10.2023 - 02.2025
Front End Cashier
Walmart
08.2022 - 10.2023
Team Member/Cashier
KFC
07.2022 - 08.2022
Cashier/Dishwasher
Wendy's
08.2021 - 12.2021
Arts - College
Southwest Texas Junior College
Associate's degree -
High school diploma - General Studies
C C Winn High School
Working as a caregiver at the immigrant camps, I was awarded a pin for my excellent work performance
- I could speak the Spanish language on a basic level.