Aaliyah Jackson
Portage,US
Summary
Knowledgeable Health Science/Medical Student with solid foundation in medical terminology and documentation. Efficiently supported physicians by accurately transcribing patient information and managing electronic health records. Ensuring seamless communication and high-quality patient care. Strong collaborator who adapts to changing needs and ensures reliable results. Known for attention to detail, effective communication, and commitment to excellence in clinical and hospital settings. Also always willing to advance in a thriving and positive energy field environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telemetry Monitor Technician
Northwest Health
11 2025 - Current
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Demonstrated commitment to continuous professional development by attending relevant courses and workshops related to cardiac monitoring practices.
- Adhered to strict hospital protocols regarding patient privacy and confidentiality throughout daily tasks and interactions.
- Implemented alarm management strategies that effectively prioritized critical alerts and reduced false alarms, improving overall patient care.
Medical Scribe/Medical Assistant
Methodist Southlake Hospital
05.2025 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Used Epic Health System to input information into computerized patient record system.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
Digital Personal Shopper
Walmart
02.2020 - 04.2025
- Cultivate strong store leader relations, enhancing team collaboration and efficiency.
- Support teammates during peak times, boosting productivity and customer satisfaction.
- Maintain a teachable attitude, fostering continuous personal and team development.
- Executed precise order fulfillment for digital shopping requests, maintaining 99% accuracy while meeting strict delivery timelines.
Help Desk Representative
Unique Innovative Networking Solutions
06.2020 - 06.2021
- Provided technical guidance to customers, enhancing satisfaction and issue resolution efficiency.
- Recorded user details and problem descriptions, improving data accuracy and support processes.
- Collaborated with team to streamline support, leading to faster response times and better service.
- Utilized problem-solving skills to address customer issues, resulting in improved user experience.
Customer Service/Cashier
IMAX
10.2019 - 03.2020
- Maintained stockroom and floor cleanliness, boosting customer satisfaction and operational flow.
- Streamlined concession inventory management processes, reducing stockout incidents and optimizing product availability during peak showtimes.
Education
Certificate - Medical Assistant, CCMA
Victory training
12.2023
Bachelor - Health Sciences
Indiana University Northwest
Gary, Indiana05-2027
High School Diploma -
Thea Bowman Leadership Academy
Gary, Indiana06.2020
Skills
- Phlebotomy
- Anatomy and Physiology
- Medical scribe
- Human Biology
- Medical Terminology
- Medical documenting
- Patient Care
- Continuous learning mindset
- Technology
- Customer Service
- Help Desk
- Interpersonal Skills
Certification
- CCMA - Certified Clinical Medical Assistant, Victory Training, Jan 2026
- Human Biology, Indiana University Northwest, 2024 - Jan 2025
- Anatomy and Physiology, Indiana University Northwest, Jan 2025 - May 2025
- First Aid and Emergency Care, Indiana University Northwest, Jan 2025 - Feb 2025
- Communications, Indiana University Northwest, Jan 2024 - May 2024
- CPR Certification, American Red Cross, Jan 2025 - Feb 2025
- Radiography Medical Terminology, Indiana University Northwest, Jan 2025 - May 2025
Additional information
- Dr. Vyas MD, Neurologist
- One-on-one experience with a neurologist doing hospital rounding, clinical visits, and medical charting
- Hands on Phlebotomy training
Timeline
Medical Scribe/Medical Assistant
Methodist Southlake Hospital
05.2025 - Current
Help Desk Representative
Unique Innovative Networking Solutions
06.2020 - 06.2021
Digital Personal Shopper
Walmart
02.2020 - 04.2025
Customer Service/Cashier
IMAX
10.2019 - 03.2020
Telemetry Monitor Technician
Northwest Health
11 2025 - Current
Certificate - Medical Assistant, CCMA
Victory training
Bachelor - Health Sciences
Indiana University Northwest
High School Diploma -
Thea Bowman Leadership Academy