Aaliyah Kidd
Fitchburg
Summary
Dedicated cashier and customer service professional with a strong focus on accuracy and maintaining organized work environments. Committed to enhancing customer satisfaction through effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
Wendy's
09.2022 - 01.2023
- Maintained cleanliness and organization of work area during shifts.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
McDonald's
12.2020 - 01.2021
- Handled cash, credit, and gift card payments accurately.
- Implemented best practices for food safety and hygiene compliance in daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Waitress
S.S. Lobster
03.2019 - 08.2019
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma - Dental Hygiene
Mount Wachusett Community College
Gardner, MA12-2020
High School Diploma -
Fitchburg High School
Fitchburg, MA06-2012
Skills
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Customer service
Timeline
Cashier
Wendy's
09.2022 - 01.2023
Cashier
McDonald's
12.2020 - 01.2021
Waitress
S.S. Lobster
03.2019 - 08.2019
High School Diploma - Dental Hygiene
Mount Wachusett Community College
High School Diploma -
Fitchburg High School