Aaliyah Loyd
Monroe,LA
Summary
Proven track record in enhancing donor retention and patient care quality at Lifeshare Blood Centers and St Joseph Continuing Care/Cantex, respectively. Excelled in team collaboration and organizational skills, significantly improving operational efficiency and customer service. Demonstrated adaptability and attention to detail, ensuring compliance and high satisfaction levels.
Overview
8
8
years of professional experience
Work History
Donor Specialist
Lifeshare Blood Centers
08.2022 - Current
- Screened potential donors for eligibility, ensuring safe and compliant donation procedures.
- Boosted donor satisfaction and loyalty by consistently acknowledging their contributions and recognizing milestones in their donation journey.
- Collaborated with team members to ensure smooth daily operations and exceptional donor experiences.
- Facilitated efficient donor processing by managing appointment scheduling and maintaining accurate records.
- Educated potential donors on the requirements, benefits, and process of donating blood or plasma products during outreach events.
- Evaluated records and risk assessment information for preliminary donor eligibility.
- Enhanced donor retention by providing excellent customer service and maintaining strong relationships with donors.
Certified Nursing Assistant
St Joseph Continuing Care/Cantex
04.2016 - 07.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
Certification - Medical Assisting
Unitech Training Academy
West Monroe, LA04.2022
High School Diploma -
Richwood High School
Monroe, LA05.2015
Skills
- Team Collaboration
- Organizational Skills
- Adaptability and Flexibility
- Documentation And Reporting
- Adaptability
- Problem-Solving
- Attention to Detail
Timeline
Donor Specialist
Lifeshare Blood Centers
08.2022 - Current
Certified Nursing Assistant
St Joseph Continuing Care/Cantex
04.2016 - 07.2022
Certification - Medical Assisting
Unitech Training Academy
High School Diploma -
Richwood High School