Aaliyah Mathis
Vivian,LA
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated student interested in applying excellent communication and interpersonal skills. Can quickly memorize product details and build customer relationships. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with desire a to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Dispenser Lead
Walmart Supercenter
Atlanta, TX
07.2019 - Current
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Loaded grocery bags into customers' vehicles upon request.
- Produced thorough, accurate and timely reports of project activities.
Telephone Customer Service Representative
Teleperformance
Shreveport, LA
02.2016 - 01.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Followed up with customers via email or telephone as needed regarding account status or other inquiries.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Supported sales team members to drive growth and development.
- Contacted customers about potential service upgrades, new services and account changes.
Education
Associate Degree in Nursing - Medical Assisting
South-West Medical Academy
1495 W 1st Street North Prescott Ar04-2023
High School Diploma -
Texas High School
Texarkana, TX05-2014
Skills
- Customer Service
- Retail Sales
- Attention to Detail
- Work Order Preparation
- Patient Scheduling
- Phlebotomy
- Phone Etiquette
- Remote Office Availability
- Computer Skills
- Stocking Supplies
Aaliyah Mathis
- My name is Aaliyah Mathis 27 , newly married with two beautiful daughters .
References
References available upon request.
Timeline
Dispenser Lead
Walmart Supercenter
07.2019 - Current
Telephone Customer Service Representative
Teleperformance
02.2016 - 01.2018
Associate Degree in Nursing - Medical Assisting
South-West Medical Academy
High School Diploma -
Texas High School