AALIYAH MEZA
Ruskin,Fl
Summary
Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate skill, value and level of competence. Confident individual who provides timely and accurate data to ensure satisfaction. Attention to detail needed to review and correct errors and maintain high levels of accuracy. Well-organized, able to manage time and priorities in multi-task environments. Actively participates as a member of a team to move toward the completion of goals. Proficient in Microsoft Word, Excel, and PowerPoint; Type 45 WPM. Customer service for 1 years
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recreation leader
Hillsborough County Parks and Recreation
2021.09 - Current
- Reinforce lessons
- Conduct activities with assigned age group
- Plan, organize, and conduct recreational program goals
- Developed a sense of teamwork among others
- Meets and greets parents.
Teacher assistant
The Learning Experience
2021.08 - 2021.09
- Reinforce Lessons
- Reviewing Material with Students
- Enforce School and Class Rules to Help Teach
- Assisting With Classroom Management
- Serving as a Translator.
Recreational leader
Hillsborough County Parks and Recreation
2021.05 - 2021.08
- Reinforce lessons
- Conduct activities with assigned age group
- Plan, organize, and conduct recreational program goals
- Developed a sense of teamwork among others
- Meets and greets parents.
Customer representative
Zuniga Marketing
2020.03 - 2021.04
- Receiving and placing customer service telephone calls
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints
- Scheduling appointments
- Managing calendars
- Handling mail
- Greeting visitors.
Education
Associate of Arts -
Hillsborough Community College
Tampa, FL2023-05
High School Diploma -
East Bay High School
Gibsonton, FL2021-05
Skills
- Great customer service
- Communication skills
- Ability to set and follow protocol
- Problem solving
- Great listener
- Patience
- Organized
- Compassion
- Professional commitment
- Schedule Management
- Goal Setting
- Self Motivation
Certification
- CPR/First Aid
- Microsoft Word
- Power Point
- Childcare License
Key Qualifications
- Great customer service
- Communication skills
- Ability to set and follow protocol.
- Problem solving.
- Great listener
- Patience
- Organized
- Compassion
- Professional commitment
Timeline
Recreation leader
Hillsborough County Parks and Recreation
2021.09 - Current
Teacher assistant
The Learning Experience
2021.08 - 2021.09
Recreational leader
Hillsborough County Parks and Recreation
2021.05 - 2021.08
Customer representative
Zuniga Marketing
2020.03 - 2021.04
- CPR/First Aid
- Microsoft Word
- Power Point
- Childcare License
Associate of Arts -
Hillsborough Community College
High School Diploma -
East Bay High School
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