Jon Stewart
Cape Canaveral,Florida
Summary
Service oriented individual seeking a position in Customer Service or other Service positions. Brings a broad skill set including Customer Service, Technical Customer Support, and Service in various environments.
Overview
4
4
years of professional experience
Work History
Recreation Leader
City Of Cape Canaveral
Cape Canaveral, FL
03.2022 - 06.2022
- Engaged participants in recreational activities and team-building exercises.
- Trained and supervised part-time and seasonal personnel to perform job functions of the recreation center.
- Responsible for daily ongoing funds receipt and processing.
- Performed end of night cash drawer closeout and accounting procedures and reporting.
- Key holding position.
Sales Representative
Cocoa Beach Surf Company
Cocoa Beach, FL
01.2022 - 02.2022
- Increased new stock on shelves and performed store beautification.
- Provided security by observing customers.
- Performed closing procedures.
- Increased sales by offering advice on purchases and promoting additional products.
Remote Technical Support
One Support
Austin , TX
07.2020 - 03.2021
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of DSL technical and connectivity issues across multiple systems and applications for customers and end-users across various time zones.
- Conducted in-depth product and issue resolution research to address each customers concerns.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
Driver
Autozone
Merritt Island, FL
10.2019 - 07.2020
- Delivered goods and products to 10-15 vendors daily, and always on time.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Kept management abreast of daily activities by updating driver logs with vendor, mileage, gas use and any special concerns or incidents.
Traveling Technician
Stewart Enterprises/Field Nation
Cape Canaveral, United States
12.2000 - 11.2002
- PC and POS (Point of Sale) systems technician
- Performed PC and POS installs, de-installs, and general troubleshooting
- Increased volume metric to 15-20 calls per day as this was deep troubleshooting
- Entry level printer troubleshooting
- Interacted with Technical Leads and to attain 80% or better on all deliverables
Education
Associate of Science - Liberal Arts, Science Concentration
Monroe Community College
Rochester, N.Y.06.1996
Skills
- Customer Service oriented
- Customer skilled
- Great communication skills
- Planning
- Scheduling
- Teaching
- Recordkeeping
- Lesson Planning
- Group Fitness
- Complaint resolution
Accomplishments
United States Army 7/1987 - 8/2000:
Pershing Missile Crew Member, Air Defense Artillery. Attained rank of Sergeant as a Reserves Combat Engineer Instructor.
Timeline
Recreation Leader
City Of Cape Canaveral
03.2022 - 06.2022
Sales Representative
Cocoa Beach Surf Company
01.2022 - 02.2022
Remote Technical Support
One Support
07.2020 - 03.2021
Driver
Autozone
10.2019 - 07.2020
Traveling Technician
Stewart Enterprises/Field Nation
12.2000 - 11.2002
Associate of Science - Liberal Arts, Science Concentration
Monroe Community College
Similar Profiles
Patrick BarnettePatrick Barnette
EMT at Cape Canaveral Fire RescueEMT at Cape Canaveral Fire Rescue
Sarah JohnsonSarah Johnson
ED Technician at Health First Cape Canaveral HospitalED Technician at Health First Cape Canaveral Hospital
JULIO Cesar SOZAJULIO Cesar SOZA
Lead Firefighter- Paramedic at Chenega - Cape Canaveral Space Force StationLead Firefighter- Paramedic at Chenega - Cape Canaveral Space Force Station