ALAI BIGGERS
Columbus,GA
Summary
Dynamic professional with extensive experience at Columbus Consolidated Government, excelling in case coordination and conflict resolution. Proven ability to enhance program planning and customer service, fostering strong relationships with participants. Adept in Microsoft Office and dedicated to creating engaging, age-appropriate activities that promote safety and enjoyment in recreational settings.
Overview
7
7
years of professional experience
Work History
Recreation Leader
Columbus Consolidated Government
Columbus, GA
03.2025 - Current
- Provided guidance when resolving conflicts between participants or staff members.
- Responded promptly to inquiries from participants about policies, procedures or services offered through the program.
- Assisted with the planning, organizing and supervision of recreation activities for children and adults.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Assisted with smooth and efficient transitions between arrival, room periods, activities, field trips, snacks and departures.
- Built and strengthened relationships with children, families, and team members.
- Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
- Monitored participants during recreational activities to ensure safety guidelines were followed.
- Provided administrative support for recreational programs.
DFA
Rolling Hills
Fort Benning, Georgia
01.2024 - 11.2024
- Performs tasks and operational work-loads scheduled for the shift
- Additional functions include washing dishware, silverware, pots and pans, and all cleaning and sanitation duties pertaining to floors, walls, and windows
- Replenishing 'to-go' items (dining area) dishware and utensils on serving lines
- Replenishing all breads, crackers, fruits, and salad bar requirements
- Ensures proper water temperatures and operational methods are maintained in the dishwashing machine throughout the wash cycle
- Ensures pots and pans are continuously washed, rinsed, and maintained in a sanitary condition
- Understands and can conduct final rinse checks using chemical test strips
- Ensures compliance with proper handling of sanitized flatware and dishware
- Ensures clean, sanitized dishware and utensils are continuously stocked for patron use
- Ensures the dining area is maintained (clean); tables are cleared and available, floors are free of spills, and condiments and all served beverages are continuously checked and replenished
- Ensures lunch and break periods conform to company policies
- Reports all accidents to management and/or shift/work leader immediately
- Continues training and ensures competency for all specific tasks
- Conducts additional duties as assigned by Management and/or Shift/Work Leader
- Ensures all tasks are conducted in accordance with TB MED 530
- Cooperate with Quality Assurance Surveillance and Preventive Medicine inspections
- Any additional duties assigned by the shift leader and/or management
DEPUTY CLERK
Columbus Consolidated Government
Columbus, Georgia
10.2023 - 12.2023
- Managed the intake and processing of criminal and civil cases, ensuring legal sufficiency and compliance with state laws, and accurate documentation for Superior Court proceedings
- Facilitated coordination among the judiciary, legal professionals, law enforcement, and government agencies for case scheduling, courtroom activities, and information inquiries
- Administered the preparation and submission of legal documents, including court orders and sentencing packages, while maintaining strict adherence to procedural deadlines and legal requirements
- Handled financial transactions for the court, including the receipt and accurate recording of bonds, fines, and fees, and managed the distribution of legal documentation for enforcement actions
STORE ASSOCIATE
Fort Moore Commissary
Fort Benning, Georgia
12.2022 - 03.2023
- Managed customer service operations, ensuring adherence to financial policies and maintaining accountability for cash handling across various payment methods
- Performed accurate data extraction and analysis from automated checkout systems to monitor and report on business performance
- Developed and updated internal policies and procedures for front-end operations, providing guidance to the team members regarding implementation
- Constructed promotional displays and organized merchandise in high-traffic areas, coordinating team efforts to complex arrangements in perishable sections
OFFICE RECEPTIONIST
Xpert Tax Service
Columbus, Georgia
01.2018 - 12.2022
- Managed front desk operations, efficiently handling customer greetings, high-volume call routing, and appointment scheduling
- Maintained accurate client records and data extraction using Microsoft Office software, supporting essential tax functions
Education
BBA - Business Administration And Management
Grand Canyon University (ONLINE)
Phoenix, AZ01-2029
ASSOCIATES - Business Administration
Miller Motte College
1800 BOX RD07.2022
High School Diploma -
Shaw High School
7579 Raider Way05.2017
Skills
- Court Support
- Case Coordination
- Document Handling
- Financial Analysis
- Event Logistics
- Customer Service
- Data Analysis
- Policy Development
- Travel Coordination
- Scheduling
- Microsoft Office
- Quickbooks
- Activity planning
- Conflict resolution
- Administrative support
- Team building
- Time management
- Problem solving
- Relationship building
- Customer service
- Scheduling events and programs
- Program planning
- Customer and Service-oriented
- Communication
- Customer service skills
- Age-appropriate activities
References
References available upon request.
Timeline
Recreation Leader
Columbus Consolidated Government
03.2025 - Current
DFA
Rolling Hills
01.2024 - 11.2024
DEPUTY CLERK
Columbus Consolidated Government
10.2023 - 12.2023
STORE ASSOCIATE
Fort Moore Commissary
12.2022 - 03.2023
OFFICE RECEPTIONIST
Xpert Tax Service
01.2018 - 12.2022
BBA - Business Administration And Management
Grand Canyon University (ONLINE)
ASSOCIATES - Business Administration
Miller Motte College
High School Diploma -
Shaw High School
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