KAYLA BELL
AltaPointe Health Systems
Montgomery,USA
9
years of professional experience
Compassionate Mental Health Professional with 2+ years of experience as an ACT Team Case Manager. Expertise in patient assessment, service planning, behavioral health coordination, and treatment-team collaboration. Holds a Bachelor of Science in Psychology, graduated Summa Cum Laude, and pursuing a Master of Science in Clinical Mental Health Counseling. Aiming to contribute skills to the Montgomery County Stepping Up Program.
Work History
ACT Team Case Manager
2 Years- Provide direct case management services to adults with serious mental illness in community-based settings.
- Assess patient needs, identify barriers to stability, and assist with individualized treatment and recovery goals.
- Coordinate behavioral health, medical, social, and community resources based on patient needs.
- Collaborate with interdisciplinary treatment teams, healthcare providers, families, and community agencies to support continuity of care.
- Attended court proceedings to support patient needs and ensure continuity of care.
- Facilitated access to healthcare, transportation, food, benefits, and essential services to enhance patient stability.
- Educated and supported patients in independent living skills, hygiene, nutrition, and daily functioning to promote self-sufficiency.
- Provide court-related support to patients and coordinate with appropriate professionals regarding court obligations and required services.
- Monitored patient progress and communicated changes in functioning and needs to treatment-team members to ensure coordinated care.
- Complete timely and accurate progress notes, assessments, and required documentation within the electronic health record.
- Maintain patient confidentiality and establish professional relationships with patients, families, providers, and community partners.
Server / Bartender
2 Years- Delivered fine-dining service, ensuring customer satisfaction by managing multiple needs effectively.
- Bartended with a focus on accuracy and professionalism, adhering to responsible service practices to enhance guest experience.
- Cultivated strong interpersonal and communication skills in high-pressure environment, facilitating positive interactions with customers.
Server / Shift Leader
6 Years- Delivered professional customer service in fast-paced environment, effectively managing multiple responsibilities to enhance customer satisfaction.
- Trained employees on job duties and safety procedures, ensuring compliance with company policies for a safer workplace.
- Exhibited strong communication and teamwork skills while resolving conflicts and solving problems to maintain a positive work atmosphere.
Executive Assistant
1 Year 4 Months- Maintained confidential records to ensure compliance and support efficient administrative operations.
- Coordinated appointments, meetings, and schedules to optimize time management and enhance communication.
- Maintained confidential records and supported daily administrative operations.
- Communicated professionally with customers and stakeholders to foster positive relationships and facilitate effective collaboration.
Education
Master of Science - Clinical Mental Health Counseling
Currently Enrolled
Bachelor of Science - Psychology
- Summa Cum Laude
- GPA: 3.89
Skills
Case management
Mental illness
Patient Assessment
Care Coordination
Service planning
Resource coordination
Court support
Crisis intervention
Patient support
Team collaboration
EHR management
Community services
RESEARCH EXPERIENCE
- Auburn University at Montgomery
- Research Assistant
- Montgomery, AL | 2018 – 2021
- Assisted with psychological research, data collection, organization, and analysis.
- Utilized SAS and database programs to manage research data and maintain accurate records.
- Participated in research meetings, seminars, and workshops.
ADDITIONAL QUALIFICATIONS
- Valid Alabama Driver's License
- Community-based mental health experience
- Court-related patient support
- Interdisciplinary treatment-team collaboration
- Confidential records management
- Electronic Health Record systems
- Microsoft Office and Excel
- SAS
- Strong documentation, organization, communication, and interpersonal skills
Timeline
ACT Team Case Manager
AltaPointe Health Systems
08.2024 - CurrentRead More
Server / Bartender
The House Fine Dining Restaurant
01.2022 - 01.2024Read More
Executive Assistant
Keep It in the Family Trucking, LLC
01.2022 - 05.2023Read More
Server / Shift Leader
Cracker Barrel Old Country Store
01.2018 - 01.2024Read More
Auburn University at Montgomery
Bachelor of Science from Psychology
Read More
Jacksonville State University
Master of Science from Clinical Mental Health Counseling
Read More