NATALIE LARA

Recreation Leader

City Of Ontario

04.2022 - Current

Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Evaluated program success through participant feedback surveys, using insights to inform future improvements in activity offerings.
Provided technical assistance to site leader to help coordinate diverse projects.
Trained staff members on conducting events and following safety procedures.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Enhanced participant enjoyment by designing and implementing diverse recreational activities and programs.
Trained new staff members on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
Assisted in preparing recreational materials and supplies for each activity.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Developed positive and productive relationships with kids, parents and staff.
Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
Facilitated team-building exercises among participants to promote cooperation, communication skills development.
Factored-in abilities, needs and interests of participants in development of events and programs.