Aaliyah Moffett
Midlothian,IL
Summary
Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Also, Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Successful career history comprising more than 5 years in automobile, motorcycle and bicycle transport.
Overview
6
6
years of professional experience
Work History
Delivery Courier
Fedex
South Holland, IL
11.2020 - Current
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Retail Sales Associate
AT&T Inc.
Calumet City, IL
12.2019 - 11.2020
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Customer Service Representative
Amazon
Tinley Park, IL
09.2018 - 11.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Cashier
Walmart
Charleston , IL
10.2016 - 02.2018
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Cashier
Target
Chicago, IL
08.2015 - 10.2016
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Chicago Military Academy
Chicago, ILSkills
- Sales expertise
- Store opening and closing
- Returns pickup
- Business processes and procedures
- Issue escalation
Timeline
Delivery Courier
Fedex
11.2020 - Current
Retail Sales Associate
AT&T Inc.
12.2019 - 11.2020
Customer Service Representative
Amazon
09.2018 - 11.2019
Cashier
Walmart
10.2016 - 02.2018
Cashier
Target
08.2015 - 10.2016
Bachelor of Arts - Psychology
Southern New Hampshire University
High School Diploma -
Chicago Military Academy