Aaliyah Owens
East Orange,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level law enforcement positions. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Airport Security Agent
Prospect Cleaning Service
10.2022 - 03.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Interacted with public to give directions, respond to basic airport inquiries.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Attended daily briefings with supervisors to discuss issues with securing aircrafts and cleanliness .
- Performed thorough security searches of aircrafts of any prohibited items.
- Secured aircrafts tidiness and safety to approve of boarding processes.
Cashier/ Team Member
Wendy’s
06.2020 - 04.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Associate
Nautica Retail
07.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Science - Law And Justice Studies
Rowan University
Glassboro, NJ05.2025
High School Diploma -
East Orange Campus High School
East Orange, NJ06.2021
Skills
- Great Critical Thinking Skills
- Reading Comprehension
- Customer Service and Assistance
- Bag Screenings
- Threat Management
- Passenger Interaction
- Security Action Plans
- Report Development
- Safety Violations
- Situational Awareness
- Behavioral Analysis
- Incident Reporting
- Medical Emergency Response
- Safety Procedures
- Criminal Investigations
- Basic First Aid
- Crime Prevention
- Hazard Awareness
- Law Enforcement
- Weapons Management
- Multi-Tasking and Prioritization
- Crew and Passenger Safety
- Sales Expertise
- Senior Leadership Support
- Credit Card Payment Processing
- Customer Relations
- Retail Sales Customer Service
- Active Listening
- Problem-Solving Ability
- Critical Thinking
- Membership Inquiries and Renewals
- Calm and Professional Under Pressure
- Grammar
- Coordination
- Prioritization
- Research
- Filing
- Documentation
Certification
- SORA Training
- CPR certified
Timeline
Airport Security Agent
Prospect Cleaning Service
10.2022 - 03.2023
Cashier/ Team Member
Wendy’s
06.2020 - 04.2021
Sales Associate
Nautica Retail
07.2019 - 11.2019
Bachelor of Science - Law And Justice Studies
Rowan University
High School Diploma -
East Orange Campus High School